POSTED Sep 27

Project Manager at Verint

  • Project Management
  • Fulltime
  • USA Only
Job Description

Project Manager

Remote, United States

Job Identification

973

Locations

  • US-Remote

Job Schedule

Full time

Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities.

Overview of Job Function:

The Project Manager is responsible for planning, directing, coordinating and leading activities of a project to ensure the customer’s goals and objectives are accomplished within the prescribed timeframe and budget parameters while effectively advocating on behalf of their customers to resolve issues in a timely manner and thus provide extraordinary customer service.

Principal Duties and Essential Responsibilities:

  • Establish overall project schedules and specific iteration plans for the project to ensure projects are delivered on time, within scope and within budget.
  • Assist in the definition of the project scope and objectives and review relevant contracts or information to understand overall project requirements.
  • Review and manage the overall project status consistently to adjust schedule, evaluate scope, modify resource allocations and plan as needed.
  • Perform risk management to minimize potential risks.
  • Manage the relationship with the client and relevant stakeholders, including managing all communications between the client and delivery team.
  • Manage the communication with the clients, and between the clients and delivery teams on a consistent basis to ensure project expectations are being met and any concerns or obstacles are addressed immediately.
  • Prepare and provide project updates on a consistent bases to various stakeholders about strategy, adjustments, and progress.
  • Measure performance to identify areas of improvement for existing and future projects.
  • Validate project team member estimates to ensure the project goals and objectives are being met with the highest level of efficiency possible.
  • Develop comprehensive project plans to be shared and updated as necessary with clients as well as other team members.
  • Implement, enforce, and continually improve delivery principles and practices.
  • Utilize industry best practices, techniques, and company processes throughout the entire project execution.

Minimum Requirements:

  • Bachelor’s degree in a related field, or equivalent work experience
  • Minimum of 3-5 years experience in technical project management, process/resource management consulting, and/or customer relationship management
  • Ability to manage and conduct resource requirements analysis
  • Excellent written and verbal communication skills
  • Proven ability to solve problems creatively
  • Ability to work independently on multiple projects
  • Proven risk management experience and ability to generate options for preventing or impacting negative impacts to successful project delivery
  • Budget management experience
  • Understanding of the fundamentals of SDLC, and familiarity with various project management methodologies and experience leading projects
  • Software specific working knowledge required of the following: Smartsheets, Jira, Confluence Microsoft Office Suite (sophisticated user level)
  • The ability to obtain the necessary credit line required to travel
  • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

  • PMP certification
  • Demonstrated experience in leading enterprise scale software deployments
  • Proven ability to influence others, demonstrated leadership and management skills
  • Software specific working knowledge required of the following: MS Project, Visio, Microsoft Office Suite (sophisticated user level)

About Us

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities.

About the Team

As an equal opportunity employer, Verint Systems, Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, sex (including pregnancy, sex stereotyping, gender identity, gender expression, or transgender status), disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status, political affiliation or any other classification or characteristic protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination. 

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