POSTED Jan 31

Product Manager - Billing (Revenue Cycle Management) at SWORD Health

  • Product
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Who we are:
Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain . Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over 160+ other established businesses across the world.

The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented SWORD specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than two years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.
This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.

We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.

About the role
We're looking for a Product Manager to collaborate with our cross-functional teams to build scalable systems that ensure the growth and success of Sword's billing systems. You will use your product experience to both improve, scale and automate current features; but you’ll also scope future projects across a variety of internal and external platforms. These platforms interface with numerous stakeholders including our Finance team and Client Implementation operations. This role will give you the opportunity to truly shape the entire ‘reimbursement’ cycle of the company; by independently managing the development of our internal billing tool (from pre-submission all the way through post-submission reconciliation) for new products. This role is highly cross functional and will not only work with Finance and Engineering but will play a role in shaping scalable pricing strategy with Commercial leaders.

Responsibilities
Product Management
• Partner with the billing team to align on a product vision, strategy, and roadmap in support of corporate goals and objectives.
• Align on and prioritize both the long-term roadmap and short-term quarterly roadmaps
• Manage the roadmap and backlog, refine feature ideas, and update existing features to drive business goals
• Simplify ambitious projects and clarify ambiguous requests into scoped, actionable requirement
• Translate stakeholder needs and requests into well-defined features shippable by engineers.

Stakeholder Management
• Develop project plans and status reports to monitor projects.
• Plan and track project timelines and communicate any risks.
• Find ways to reduce administrative burden and enable automation for maximum scalability
• Create documentation and flowcharts on product functionality for stakeholders

Healthcare Product
• Partner with the billing team to deliver solutions across revenue cycle.
• Identify and troubleshoot software-related billing issues.
• Scope and map interfaces between internal and external software.
• Partner with external vendors: build and maintain the relationships to execute technical projects successfully and timely (e.g. API integrations with new partners)

Pricing Strategy
• Partner with Commercial leaders to ensure the internal billing tool is scalable to support entry to new products, market and/or partner revenue share agreements
• Work alongside both Revenue Cycle and Customer Success teams to better understand how pricing should be incorporated in future state billing practices

Qualifications
• 4+ years healthcare experience, with strong preference for Revenue Cycle Management experience.
• Proven track record of optimizing and improving revenue cycle processes.
• Deep knowledge of healthcare software, HIPAA, payer constraints, and billing workflows.
• Technical knowledge of revenue cycle applications preferred.(Someone who can read API documentation)Excellent organizational and project management skills.
• Excellent communication skills with the ability to communicate findings/insights clearly to both technical and non-technical audiences.
• Demonstrated project management skills, leading teams of diverse stakeholders.
• Passionate advocate for Sword's members.

Bonus points for
• Knowledge of healthcare billing practices in digital health
• Experienced in B2B2C healthcare.
• Experience working with external vendors.
• Experience with healthcare interoperability standards such as HL7 and standard transaction types such as X12.

Sword is proud to be an Equal Employment Opportunity employer. We champion diversity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. At SWORD, we believe that diversity and inclusion among our applicants and team members is critical to our success as a global company. The more inclusive and diverse we are, the bigger our impact will be.

Sword Benefits
Comprehensive health, dental and vision insurance
Equity Shares
401(k)
Unlimited Vacation
Paid Holidays
Flexible working hours
Work from home
Parental leave
Free Digital Therapist for your family

Sword is proud to be an Equal Employment Opportunity employer. We champion diversity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. At SWORD, we believe that diversity and inclusion among our applicants and team members is critical to our success as a global company. The more inclusive and diverse we are, the bigger our impact will be. 

Get Updated Remote Jobs directly in your Inbox

Powered by Denovers with