POSTED June 21

Project Manager For Email Marketing Agency at Milkshake Media

  • Project Management
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

HIRING: Project Manager for eCommerce Email Marketing Agency.

Hey Upwork, we are a rapidly growing email marketing agency and are looking to hire a project manager to help us manage client accounts and take on high level tasks in the agency.

This is a fully remote position where you can work on your own schedule with awesome, fun, smart people all over the world.

Our clients are world-class brands in multiple markets that produce incredible, quality products that you'll feel proud about working with - and even inspired by.

We are looking for a passionate, driven team member to directly help these brands grow.

Being a trained Project Manager isn't as important as being a true people person.

You MUST love people, working with a team, know how to get the best out of people and get everyone working together to accomplish big goals.

You will be working alongside me personally, and I will share everything I know with you.

Whatever you want or need to learn, we will help you learn it.

You can quickly become a persuasion powerhouse, develop a rock-solid mindset, know how to hire the top 0.1% talent and handle even the trickiest clients with ease, given time.

It's all up to you.

This is an opportunity to become a key team member in an exciting, pioneering team with a deep mission and many perks.

EXPERIENCE NEEDED:

Have real world experience in ecommerce email marketing.
Know email marketing and ideally Klaviyo well.
Be familiar with eCommerce and digital marketing in general..

REQUIRED TRAITS:

True people person
Love to get the best out of people
Know how to motivate different types of people
Want to be the best on earth at what you do
Want to grow as a person
Be a true, collaborative team player
Humble and hungry to learn
Enjoy working with fun, smart people
Have a strong systems mindset
Are hyper organised
Have great conflict resolution skills
Want to enable world class work
Super resourceful
Great at solving tricky problems
Are trustworthy and ultra-reliable
To take ownership like it was your company

SKILLS:

Smart, fast learner
Great with people
Native or at least very fluent English speaker
Attention to detail
Able to follow processes
Stellar communication skills
Can tell good copy from bad
Able to conduct yourself ultra-professionally
Be able to hit deadlines 100 times out of 100

GOALS:

Cultivate an environment of high trust among team members, a fun work culture and ultra high standards that never slip.

Deeply invest in team members to cultivate their strengths and ensure they become as great as they can possibly be.

Keep clients ecstatically overjoyed by the service, metrics and experience we deliver.

YOU WILL BE IN CHARGE OF:

Co-ordinating with team members to ensure tasks are completed on time to an ultra-high standard.

Checking all work produced by the team to ensure it meets the client's requirements and our standards of quality.

Liaise with clients to implement task requests, feedback and ensure we keep over-delivering.

Creating systems and processes that allow new team members to hit the ground running by easily understanding and executing on all tasks and roles quickly and easily.

Lead a growing team by setting an example, providing emotional support and cultivating deep trust.

Handle tricky problems that arise quickly, resourcefully and in a way that everyone is happy once solved.

Managing and constantly improving our production pipeline and calendar to ensure we keep producing more, better, and with less inputs over time.

Giving team members feedback/training to keep improving and updating older training materials where needed.

Gauge the team's morale and keep everyone happy by balancing workloads, improving training, scheduling 1-on-1 calls and whatever else is necessary.

Solve problems with team members' productivity, quality, speed or communication if/when they arise - but always in a respectful way.

Hire and fire new team members to build and maintain a world-class team of experts that collaborate and produce excellent work consistently.

Onboard new clients by co-ordinating the tech, copy and design team members to implement all the tools and assets needed in a smooth, effective and enjoyable way for the client.

Being ultra-responsive during the weekdays and whenever there’s a challenging situation, even if it’s outside of your proposed hours.

If this describes you and it feels like a position you could thrive in (given some time and training) then I invite you to apply below 

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Milkshake Media

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