POSTED June 24

Marketing Operations Manager (Remote) at Orum

  • Digital Marketing
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Orum is an AI-driven live conversation platform that allows sales reps to connect with their target prospects on the phone more efficiently. Orum increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs for various companies ranging in size from start-ups to large enterprises. Sales teams using Orum see consistent conversations, more meetings booked, shorter rep ramp time, all while having fun and not burning out. Orum has achieved triple-digit year-over-year growth and tremendous customer love with a small, lean team. We are beyond excited to build a powerful team that will support Orum in its next stage of growth

We are looking for an individual to join our Marketing Operations team! As the first member, you will help us scale and grow the Marketing Operations process, technology, and people. The Marketing Operations Manager is an integral member of our Revenue Operations organization and ensures marketers can take full advantage of our marketing automation platform. A core responsibility is the production and delivery of repeatable, measurable email campaigns and nurtures that focus on performance optimization, producing highly qualified leads, improving the customer experience, and increase retention. The ideal candidate will have extensive hands-on email production operations and campaign management experience at a B2B software company. Additionally, you will work on automated marketing processes as you work closely with stakeholders across marketing, sales, product, operations, and support.. Lastly, you will manage the Marketing Ops tech stack, including configuring, manage, maintaining, integrating, and optimizing our marketing technologies aka Hubspot, Salesforce, Zoom, etc.

Salary: $120,000 - $140,000. If you are selected, we will make an offer within this range that matches the experience you are coming with. We respect your time and don't intend to waste it.

Responsibilities Include:

  • Be the go-to person for Marketing Operations on the Revenue Operations team.
  • Align with marketing team on email marketing success, best practices, process, workflows, policies, execution, and enablement
  • Drive our Marketing automation and data architecture strategy and manage Martech system improvements
  • Project manage email campaign production and localization
  • Develop Hubspot email sends, nurture programs, event programs, and landing pages
  • Ensure reportability of marketing campaign results
  • Normalize, standardize, and maintain Marketing database; ensure hygiene
  • Create database queries and smart lists; manage audiences & segmentations
  • Maintain and optimize Marketing Operations processes
  • Document and communicate projects, programs, and success metrics
  • Drives vendor evaluation and selection for marketing technology solutions

Requirements

  • At least 2 years of experience working in Marketing Operations or a similar role
  • Fundamental knowledge of marketing terminology
  • Experience working at a SaaS or tech company
  • Experience with ABM (Account Based Marketing)
  • Experience with marketing automation tool such as Hubspot, Marketo,
  • Familiarity with other sales tools such as ZoomInfo, Salesforce, Outreach
  • Strong analytical skills, ability to make data out of nothing and present it

Benefits

  • Flexibility to work anywhere in the US. We were founded as a remote company before the pandemic and plan to stay that way for the foreseeable future.
  • Flexible Vacation Policy - Take the time that you need, when you need it. Orum Days Off: 1st Friday of every month, 2 weeks off at the end of the year, and additional observed holidays.
  • Competitive Healthcare, Dental, Vision Insurance Plans
  • Life Insurance
  • 401K Plan
  • Meaningful Stock Options in Orum
  • $2500 budget for work-related equipment that's yours to keep
  • Semi-annual company retreats and team meetups for all employees to connect in person

Orum Is An Equal Opportunity Employer

We're committed to continually adding to our diverse team that represents a growing variety of backgrounds, perspectives, and skills. In short, we want you to join in the ride if you're talented for one of our roles, no other qualifiers. 

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