POSTED Jan 25

Product Manager (Singapur/Mx/ Canada/USA) at OnLoop

  • Product
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Scope of Work

The Product Manager is dedicated to build the best experience for our customers, to move core engagement and retention metrics. Will partner with design, data, analytics, customer success and product marketing to understand customer problems and needs. Then design end-to-end solutions to address those needs in the best, scalable and delightful way.

Responsibilities

  • Own the end-to-end experience for a 'mini-product(s)'
  • Lead the execution of the product roadmap - take broad, conceptual requirements and turn them into end-to-end solutions
  • Develop strategy and solutions for increased engagement and retention
  • Design the best, scalable, delightful experiences for our customers
  • Bring disruptive ideas and solutions that deliver business results
  • Function as the main link between design, product marketing and engineering to understand customer needs/problems and pain points and drive solutions to address them
  • Maintain, monitor and measure the performance of the live product and bring learnings back into the product development process
  • Communicate product opportunities, solutions, challenges to the leadership team

Successful candidates will have

  • 3+ years of experience in product management and/or strategy in a product-focused role at a tech company
  • Strong customer empathy and passion for user experience
  • Past experience in living and breathing data
  • Ability to turn complex problems into simple and elegant solutions - constantly pushing towards clarity and delivery
  • Strong partnership and stakeholder management skills - extremely cross-functional role
  • Obsession with details and data-driven decision making
  • A/B testing experience and clear understanding of data, analytics, metrics and statistics
  • Relentless curiosity and creativity in pursuit of growth

Non Technical Abilities

  • Driven by the mission to increase productivity and reduce bias thru the adoption of day to day people development tools (#MissionOriented)
  • Being able to fluently communicate in a cross-cultural environment leveraging written and spoken English (#ClarityOfCommunication)
  • Willingness and desire to learn (#UltraLearner)
  • Creative and analytical thinker who is self-driven (#DotConnector)
  • Willingness to work in a dynamic, fast paced and changing environment (#HighlyAdaptable)
  • Have an ownership mindset (#SenseOfOwnership)
  • Willingness to go above and beyond (#GoingAboveAndBeyond)
  • Proactive and self-starter (#SelfStarter)
  • Creative problem solver and desire to drive end outcomes (#ResultsOrientation)
  • Open to work with a global team (would involve participating in calls/meetings outside of normal business hours) (#HyperFlexible) 

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