POSTED June 22

Data Entry Representative at Cardinal Health

  • Data Entry
  • Fulltime
  • USA Only
Job Description

Title: Data Entry Representative

  • Location: US Nationwide
  • Work from Home Role

This job is to be performed entirely outside of Colorado.

What Customer Operations Support contributes to Cardinal Health

Responsible for answering emails/fax from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center.

Schedule details:

Your new hire training will take place Monday-Friday, 8:30am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule.

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST Sat. Agents assigned a shift with a Saturday workday will receive a shift differential of $1/hr. Agents assigned a shift that ends after 7pm, will receive a shift differential of $2/hr.

In addition, based on seasonal fluctuations in volume, there are times throughout the year where overtime is mandated.

Qualifications:

  • High school diploma required
  • 2-4 years experience preferred
  • Prior computer experience using Microsoft Office systems required
  • Customer service experience preferred
  • Previous Fax experience preferred
  • Prior experience in data entry

Accountabilities in this Role:

The Customer Care Specialist is responsible for performing all tasks relative to translating the customer’s information, including, but not limited to, demographics, product information, and order information.

  • Process customer order(s)
  • Makes decisions on document interpretation
  • Enters accurate information into the system
  • Meets performance and service level goals outlined by the department

What is expected of you and others at this level:

  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisor or senior peers on complex and unusual problems 
Cardinal Health logo

Cardinal Health

Apply for this Position

Get Updated Remote Jobs directly in your Inbox

Powered by Denovers with