Technical Writer at

  • Content Copy Writing
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Job Description

Since founding Coalesce, our mission has remained the same: to improve the lives of data professionals by helping them transform data as efficiently as possible. We aim to bring an end to the days of arduous manual coding and inflexible GUIs by providing a best of both worlds solution.

We're looking for a Technical Writer who excels in creating clear, user-oriented documentation and enjoys working in a collaborative environment. This role requires translating complex technical features into simple terms for our users through close coordination with our engineers and support staff, ensuring excellence in our documentation.


  • Write and maintain technical documentation including user guides, release notes, and in-app copy.
  • Develop voice and tone and ensure all technical literature is accurate and consistent with our brand voice.
  • Identify gaps and pain points in the existing technical documentation and propose improvements.
  • Collaborate with engineering and support teams to gather insights and translate technical concepts into user-friendly language.
  • Adapt content for various user personas, ensuring accessibility and ease of use.
  • Manage the lifecycle of documentation from creation to updates and archiving.
  • Act as a user advocate, ensuring user feedback is incorporated into documentation improvements.


  • You have a proven track record as a Technical Writer for 3+ years, specifically within the software or tech industry, with a portfolio that showcases your expertise in creating comprehensive documentation.
  • Ability to work independently is paramount. You are self-motivated, can manage your tasks effectively without constant oversight, and have a self-starter mindset.
  • Experience in a growing startup environment is crucial as it means you're comfortable with the rapid pace and fluid nature of our work, and can adapt to the evolving needs of our business.
  • Exceptional ability to understand and document technical concepts and processes.
  • Strong written and verbal communication skills with the ability to convey complex information clearly.
  • Adept at technical writing tools and platforms.
  • Detail-oriented with a keen eye for consistency and accuracy.
  • Proactive in collaborating with multidisciplinary teams.
  • Experience with Markdown language.
  • Fluency in written English.
  • Experience working with SaaS and data analytics is highly desirable.

By joining Coalesce, you become part of our exciting journey as we continue to expand and redefine data transformation. We are a dynamic, future-focused company that values its employees and the contributions they make. We look forward to welcoming you to the team! 

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