Senior Executive Assistant at Zendesk

  • Virtual Assistant
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Senior Executive Assistant

Location Remote, United States of America

Job Id: R25983

Job Description

We are looking for a full-time, experienced Senior Executive Assistant who can provide high-level administrative support to our CEO. This role is pivotal in ensuring the CEO’s day-to-day operations run smoothly, allowing him to focus on strategic initiatives and decision-making. The Senior Executive Assistant will handle a wide range of administrative tasks, often of a confidential nature, and act as a key liaison between the CEO and other stakeholders within and outside the organization. This role will report directly to the Deputy Chief of Staff and is non-exempt.

What you’ll be doing:

  • Have a detailed understanding of the CEO’s priorities and workload to predict, prioritize and make recommendations/offer scheduling tradeoffs.
  • Collaborate closely with other EAs to align executives’ schedules to ensure a cohesive and efficient support system.
  • Arrange all aspects of the CEO’s travel, including flight bookings, accommodation, transportation, and itineraries.
  • Handle all expenses for the CEO in a proactive, fiscally alert manner.
  • Provide project management support on special initiatives and strategic projects as assigned by the CEO.
  • Maintain a positive and effective working relationship with all members of Zendesk, including our executives and EAs.

What you bring to the role:

  • At least 8 years of shown success supporting a C-level executive in a fast paced, high-growth, and constantly evolving environment
  • Ability to handle sensitive and confidential information
  • Outstanding time management and leadership skills with demonstrated ability to handle multiple priorities
  • Excellent verbal and written communication skills
  • Highly proficient with all Google Suite applications
  • Reasonable commuting distance to the Bay Area is required to support local events


  • Experience in a tech/SaaS environment
  • Experience supporting a CEO


The US annualized base salary range for this position is $51.44-$77.40. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiencesand we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

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