The Resource and Data Specialist I is responsible for maintaining a comprehensive, robust, and accurate Resource Database. The Resource and Data Specialist I supports the collection of information about community programs and services, and develops professional working relationships with agency partners. The Resource and Data Specialist I develops expertise in applying taxonomy to ensure end users can efficiently and accurately find appropriate resources. Additionally, the Resource and Data Specialist I develops and maintains departmental processes and protocols, manages internal requests, and provides internal and external data support. Must be willing to work in a fast-paced environment, be able to manage and prioritize multiple projects simultaneously, and can manage time independently.

Resource Database Management

• The 211 San Diego Resource Database in a collection of community resources that serve San Diego County. The primary function of the Resource and Data Specialist I is to maintain this information (English and Spanish), ensuring that all agency and program details are accurate, updated, concise, and actionable, with an on-going target of updating 100% of existing agencies in the 211 San Diego database at least once per year.
• Resource updates are achieved through in-depth interviews with partner agencies, thorough review of website content, leveraging internal partnerships, and other proactive outreach methods as needed.
• The Resource and Data Specialist I is expected to utilize existing reports and dashboards to manage daily workloads and monitor performance.
• Applies critical thinking to all resource editing activities to ensure that all services descriptions are comprehensive, accurate and consistent.
• Practices and upholds Resource Database Quality Standards.
• Reviews requests for new Agencies and Services to the database by adhering to the 211 San Diego Inclusion Policy and Style Guide. Identifies opportunities to review and adjust the Inclusion Policy as needed.
• Documents activities and partnership engagement to ensure effective internal communication.
• Meets department Key Performance Indicator (KPI) monthly and annual targets.

Taxonomy Specialization

• All resources must be categorized using the 211 Taxonomy of Information Referral Systems. The Resource and Data Specialist I must develop expert-level proficiency in the identification and application of taxonomy terms to services, ultimately ensuring that all end users can efficiently find appropriate resources.
• Understands how 211 Taxonomy is applied and used throughout the 211 San Diego technical infrastructure and manages changes to taxonomy with a deep understanding of technical and practical implications.

Process Management and Project Support

• Develops and maintains processes, protocols, policies, and templates to enable consistent practices with the Informatics Team.
• Manages internal Helpdesk to triage requests and provides responses in a timely manner.
• Utilizes existing, or builds reports and dashboards to monitor information regarding Resource Team activities, as well as responds to data requests from internal and external stakeholders.
• Supports internal teams on one-time or on-going projects as they relate to organizing or categorizing resources to increase ease of finding specialized resources.
• Automates and enhances processes within the CIE Partner Community, including responding to partner request queues.
• Develops and delivers training to internal teams, including supporting onboarding efforts for teammates.
• Attends individual training sessions and proactively identifies training sessions and webinars for continuous professional development.
• Adheres to all department policies, practices and procedures related to the resource database and partnership data management.
• Adheres to the Alliance for Information and Referral Services (AIRS) Standards for Information and Referral.
• Responds to general customer requests in a timely manner.
• Plays an integral role during declared emergencies as a member of the Resource and Data team in the Incident Management Team (IMT) infrastructure, ensuring call center staff have accurate and timely information during events and provides critical data and trend information to county officials.
• Assists on special projects as needed.

All things we do are in line with our company values:

• Cultivate an environment of trust, teamwork, self-confidence, empowerment and ownership among staff.
• Engage with and contribute to the positive culture of 211 San Diego following our core values.Requirements:

Qualifications:

• Bachelor’s Degree; or a combination of directly related college course work and work experience may be substituted.
• Bilingual written Spanish required; 211 San Diego to provide proficiency test during hiring process
• Experience in or understanding of social service sectors and vulnerable populations, including how resources are accessed by the community.
• One year of experience in the area of customer service, data entry, or customer data or information management required; one year of experience in non-profit or government sector preferred.
• Strong critical thinking skills with the ability to learn new complex concepts and apply to work responsibilities.
• Must have a strong attention to detail; is thorough when performing work, double-checks the accuracy of information to ensure high-quality and precise work.
• Strong interpersonal and verbal communication skills, with the ability to develop strong professional relationships.
• Ability to multitask, prioritize, and adapt to organizational changes and new projects.
• Excellent writing skills required with an emphasis on correct grammar and ability to summarize.
• Superior computer skills required, with familiarity of electronic databases. Computer skills tests may be a requirement of employment.
• Must actively pursue individual AIRS certification, when eligible after one year of employment. 

Full Job Description

Join a rock star team of customer care experts at Five Star Call Centers. Headquartered in Sioux Falls, SD, we’ve been helping companies across the U.S. deliver great customer experiences for over 35 years – all with a casual, fun culture built to help you grow your career. So, what does that exactly mean? You’ll work in a great environment while helping people that contacts us with their customer service needs.

Help our essential workers get to the frontlines! We are looking for phone and data entry specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses’ credentials after they’ve selected the healthcare facility they would like to work with. You’ll then follow-up with the nurse with a written message to confirm if their credentials are valid for that facility. You will also be handling follow up phone calls with those checking on the status of picking up shifts. Join Five Star Call Centers and become part of this critical team helping our essential healthcare workers.

Click here to learn more about becoming Five Star Extraordinary .

This position is work-at-home for individuals living in the state of Georgia. We have a Bring Your Own Device or equipment can be sent you option. Details below.

Job highlights

Qualifications

• 1 year of customer service or customer support experience
• 1 year of previous call center or office background experience required
• Technical savvy
• Previous remote work from home experience a plus
• Quick learner and able to work independently
• Type 35 words per minute accurately
• Strong phone and verbal communication skills along with active listening
• A background check applicable with state and federal laws is required
  

Equipment Provided Option

• Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment
  

Bring Your Own Device (BYOD) Option - This position requires you to provide your own equipment and workspace.

• Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)
  

Hardware/Software Requirements:

• Processor: Intel® Core™ i5 5200 Series or greater
• Memory: 8GB on Windows 8.1 / 10 64 bits
• Screen Resolution: 1280x768 or higher, dual monitors required.
• USB headset
• Click here for an example
• No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
• Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system)
• Firewall must be enabled (Will be checked prior to allowing login to system)
• Click her for the BYOD policy for full detailed list of requirements
  

Responsibilities

• Manage large amounts of inbound or outbound calls in a timely manner
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research and provide solutions and/or alternatives
• Access company and client resources provided to accurately handle the call
• Perform Data Entry and Customer Service skills
• Be able to navigate on-line efficiently
• Work requests/records received for those requesting to sign up for a shift
• Identify customers' needs, research to see if request has credentials needed
• Skillfully change from one task to another without loss of efficiency or composure
• Be available at your desk, maintaining punctuality and attendance at all scheduled times
• Remain positive and professional in all customer interactions
• Flexibility to cross train as requested
  

Pay & Benefits

• Starting pay - $14/hour, plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance
• Work hours - Shifts between 1:30pm-12:00am (EST) Must have a end time of 9p-11p; Work Days - Mon-Fri & Every Other Weekend (day off during the week on wkd rotation)
• Paid Training - 2-3 weeks in length from 9:00am-6:00pm Mon-Fri (EST)
• Status - Full Time ; Benefit eligible 1st of month after 60 days - click to see benefits-at-a-glance
  

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. Click here to read the full description.

Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program. 

Full Job Description

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . SM

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 8:00pm. It may be necessary, given the business need, to work occasional overtime.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Assist with conducting trainings, performing quality checks and issue resolution for new hires and continuous learning trainings for existing specialists
• Review and decide on inquiries from Provider Network Management and Accounts Payable regarding payment to providers
• Review and decide on when to apply or waive charge and cost on services that will be charged to the customer based on contractual guidelines and by thorough review of order documentation
• Advise team members when missing components require follow - up appointments to be scheduled including what service codes are required
• Analyze order notes, task notes, history and medical and / or dental program guidelines to ensure contract specifications are met as well as ensuring these results are adequate for professional medical and / or review
• Ongoing communication within Data Control department and other operational departments to ensure exams are received from practitioners and processed in a timely manner
• Identify issues that require communications with various internal departments to facilitate completion of an order, verify contract requirement or resolve contract issues
• Assist in decision making based on contract requirements and guidelines
• Assist with writing and maintaining content of documents for the department related to the production of its daily workflow to include work instructions, standard operating procedures and reference materials
• Monitor departmental and company tasks and assignments to determine if immediate attention is required by emailing, meeting or calling another operational unit, provider or employee to ensure it gets completed in order to meet departmental / company goals and turn around expectations
• Perform data entry, manage department email inboxes and sort and distribute emails to appropriate team members
• Provide operational triage assistance and basic education for misrouted customer inquiries
• Act as a resource and liaison to support team members and internal / external customers with processes, training, education and issue resolution related to services provided based on contract guidelines and contractual requirement while building strong working relationships

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate's Degree (or higher) in Business, Health Information Technology, or related field
• 1+ years of similar or related work experience
• Equivalent combination of education, experience and/or applicable military experience will be considered
• Database experience (maintenance and querying) and working with electronic files/documents
• Proficient computer skills including Microsoft Office suite; Microsoft Word (ability to create, copy, edit, save and send documents), Microsoft Excel (ability to create, copy, edit, save and send spreadsheets) and Microsoft Outlook (email and calendar management)

Preferred Qualifications:

• Leadership experience
• National Career Readiness Certificate
• Basic understanding of military protocol
• Medical or Dental transcription experience
• Knowledge of adult learning/training methods and tools

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Strong ability to make sound judgment calls and decisions daily with limited information and guidance
• Excellent teamwork and leadership skills
• Strong analytical thinking; multi-tasking, organizational and time management skills
• Excellent verbal and written communication skills with individuals at all levels of the organization
• Ability to problem solve and propose solutions in a fast-paced environment
• Ability to demonstrate an appropriate level of assertiveness in performing work responsibilities under extreme deadlines
• Must be able to problem solve and propose solutions in a fast-paced environment and the ability to demonstrate an appropriate level of assertiveness in performing work responsibilities under extreme deadlines
• Excellent time management and organizational skills
• Ability to work autonomously with minimal direction

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers at UnitedHealthcare Employer & Individual . We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work. SM

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $16.00 to $26.88. The salary range for Connecticut / Nevada residents is $16.83 to $29.66. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: #RPO, #YELLOW 

Who We are

BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.

Data Entry Specialist at BairesDev

We are looking for Data Entry profiles to join our Talent Acquisition Team and participate in different projects made up of multicultural teams distributed throughout the world. This person must be proactive, detail oriented and demonstrate excellent analytical abilities, as well as teamwork and multitasking skills. This is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry!

What You’ll Do:

• Support the Recruiting area in the identification and initial contact of potential candidates for our searches.
• Propose new alternatives to identify candidates.
• Identify opportunities for improvement in the current processes of the area.
• Manage the notices in the different job portals with which we work and evaluate the candidates that apply to them.
• Identify and analyze professional profiles in job portals for the different searches we have open.
  

Here’s what we are looking for:

• Proactivity and ability to work in a team.
• Marked attention to detail in daily work.
• 1+ previous work experience (is a plus).
• Advanced English level.
  

How we do make your work (and your life) easier:

• 100% remote work.
• Hardware setup for you to work from home.- Flexible hours - make your schedule.
  
• Paid parental leave, vacation & holidays.
• Diverse and multicultural work environment.
• An innovative environment with the structure and resources of a leading multinational.
• Excellent compensation — well above the market average.
• Here you can grow at the speed of your learning curve.

Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.
Every BairesDev team member brings something unique to our company.
We want to hear your story. Apply now! 

Title: Data Entry Specialist

Location: United States

JOB SNAPSHOT

• Employee Type: Full-Time
• Location: Work From Home

JOB DESCRIPTION

• Remote positions available – temporary
• $17.00 per hour

Founded in 1980, MultiPlan is the industry’s most comprehensive provider of healthcare cost management solutions. We provide the most comprehensive portfolio of cost management solutions; helping payers manage the cost of care.

We are seeking multiple temporary associates for an Intake position.

• This is a temporary position which is expected to last 60 to 120 days.
• The expected start date is August 16, 2022.
• A training class is provided during the first week of employment. New employees will need to work 8:00 to 4:30 pm CT during the training.
• After training, there is flexibility in the work schedule

Responsibilities:

• Intake and create cases in all applicable systems.
• Perform timely data entry of necessary information
• Research appropriate systems to identify data needed to complete cases.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate Company’s Core Competencies and values held within
• Please note due to the exposure of PHI sensitive data – this role is considered to be a High Risk Role.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB REQUIREMENTS

• High School diploma or equivalent.
• Ability to efficiently use a keyboard and quickly navigate software applications.
• High speed internet access.
• Quiet work area without distractions.
• Regular and consistent attendance and adherence to work schedule.
• Knowledge of medical insurance terminology preferred.
• Communication skills (verbal, written, listening).
• Ability to work without frequent supervision.
• Ability to maintain confidentiality in all required situations.
• Ability to use software, hardware, and peripherals related to job responsibilities. 

Data Entry – Quality Assurance Specialist

Location: US National – Virtual

Full-Time

The Data Entry-Quality Assurance Specialist in our Customer Boarding Department is responsible for reviewing merchant customer data in multiple databases to identify any inconsistencies that need to be corrected for newly boarded accounts. Success in this role requires a strong attention to detail while working in a fast paced environment.

A Quality Assurance Specialist in our Customer Boarding Department is responsible for maintaining data integrity while adhering to company policies and practices. This position is accountable for completing detailed data analysis of newly boarded customer accounts and identifying inconsistencies in company CRM that need to be corrected. Success in this role requires an energetic, solution solving individual with strong attention to detail while consistently meeting service levels. This position is key in building customer loyalty and ensuring revenue integrity.

What You’ll do:

• Review newly approved merchant account details to ensure and maintain data integrity within NAB systems, Global systems and/or First Data systems
• Verify that key data information is accurate in all systems matching the merchant application
• Identify and execute corrections for inaccurate information timely and accurately
• Daily support of the Customer Boarding call queue
• At a high level, manage and organize productivity through the effective use of all available resources including database systems and query reports
• Provide positive customer experiences while maintaining a high degree of ethical behavior in all aspects of daily busines
• Build and maintain strong working relationships with all NAB and TMS employees and departments by keeping a positive attitude and a collaborative focus in all interactions
• Adhere to company policies as defined
• Accept and complete assignment with open, cooperative, positive, and team oriented attitudes
• Perform special projects as assigned

What we Need from you:

• High School Diploma or G.E.D.
• Payment industry experience preferred
• Strong attention to detail
• Ability to communicate feedback, information, and directions both verbally and written
• The ability to work at speed and with accuracy
• Excellent organizational skills, multi-tasking and prioritization in a fast-paced work environment
• Thorough understanding of rates and fees preferred
• Strong customer service skills
• Flexibility in work schedule to accommodate business needs
• Ability to problem solve and de-escalate upset customers
• Inspiring and positive attitude 

Full Job Description

JOB SUMMARY: Provides administrative and clerical support to site leadership, working within the limits of standard or accepted practice.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Prepares, composes, and types correspondence to support site leadership as directed.
• Reviews incoming correspondence, responds or distributes as determined.
• Organizes and maintains files and records, both hard copy and computerized database.
• Maintains site and management’s calendars. Tracks meetings and appointment schedules for site leadership.
• Coordinates, confirms arrangements with other parties, and reminds participants as required of schedules.
• Takes minutes at meetings when requested.
• Collects, opens, sorts and distributes incoming mail. Posts outgoing departmental mail, prepares courier packages and transmits faxes.
• Answers telephones, takes and relays messages, arranges conference calls, and personally responds to routine matters.
• Coordinates travel arrangements as requested.
• Researches and collects information and material as required from various sources and follows up to ensure that all data is provided. Updates records, files or computer databases as needed.
• Provides assistance to site leadership for projects as needed.
• Prepares presentations, correspondence, and related materials. Obtains, assembles, coordinates and redrafts material from required sources. Customizes presentation into appropriate format. Produces final presentation materials, makes copies and distributes as needed.
• Compiles documentation, files appropriate paperwork and maintains records related to a variety of company and client information, questionnaires, policies, licenses, notifications, reports, expenses, investigations and various other documents or activities, as required.
• Tracks and records departmental expenses, billings, and deposits for accounting purposes if requested.

Supervisory Responsibilities (none)

Required Education, Experience and Certificates, Licenses, Registrations

• Bachelor’s degree or equivalent combination of education and experience.
• Strong MS Office skills to include Excel, Word, Outlook, and PowerPoint

Preferred (but not required) education or skills for this role are

Competencies

• Detail Oriented
• Information Seeker
• Integrity
• Personable
• Avid Learner
• Flexibility
• Thoroughness
• Resourceful
• Team Player
• Time Management
• Excellent Written and Verbal Skills

TRAVEL: Less than 5%.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for retirement, education, and healthcare through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity—housed within our Core Values: People Matter. Quality First. Integrity Always.®

As a leading independent recordkeeping services partner, retirement plan third-party administrator, and government savings facilitator, we aim to hire associates who find pride in going to work every day knowing that they help more than 12 million people save for what matters.

Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”). 

TCDI’s Military Spouse Managed Review (MSMR) program is expanding. We are immediately seeking to grow our national pool of military affiliates for flexible, remote legal project opportunities. Clients are embracing TCDI’s mission and commitment to support military families and we are actively recruiting candidates to join our program in anticipation of upcoming projects.

At this time, we are seeking contractors to handle PII Data Breach Coding and Contract Migration & Abstraction work which entails reviewing documents for specific information and coding it into a field in a database – either by typing information from the document into database fields; copying & pasting information from the document into database fields; placing black box redactions on a document to cover personal information; or other miscellaneous administrative tasks as required by our clients.

• Requirements
• Helpful Previous Experience:

• U.S.-based applicants should be affiliated with the U.S. military (spouse, Reserves or Veterans).
• Previous legal, data entry, and document/contract review experience preferred
• Private home office is required (All work handled remotely.)
• Successful completion background check

• Transcriber
• Typist
• Administrative assistant
• Accountant
• Bookkeeper
• Medical coder
• Legal Admin
• Paralegal
• Data entry operator
• Accounting data entry clerk
• Data entry clerk, data entry executive, data entry engineer
• Human resources data entry clerk
• Insurance data entry
• Medical records data entry clerk
• Order data entry clerk
• Payroll data entry clerk
• Personnel records data entry clerk
• Purchasing data entry clerk
• Shipping and receiving data entry clerk

If you are interested in joining TCDI’s growing MSMR program and being a part of a flexible and dynamic team of legal professionals, please submit a resume and brief cover letter (including military affiliation) to postings@tcdi.com. 

Full Job Description

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . SM

Senior Billing Representatives are responsible for ongoing account maintenance, data entry of enrollment applications, review and reconciliation of premium billing invoices and provide superior customer service to internal/external clients. Be a resource to Management by being able to find and implement solutions to assist team members as well as mentor peers.

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30am to 4:00pm EST or 9:00am to 5:00pm EST. It may be necessary, given the business need, to work occasional overtime.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Performs all tasks of a Senior Billing Representative or a Senior Customer Service Representative
• Based on department needs, monitors one of the following: back-end operations or functions, front end operations or functions, daily production tracking, and/or patient phones for coverage, quality, reports and call logs
• Trains employees and completes other trainings throughout the year
• Communicates with superiors, peers, employees, internal and external customers, and others, as appropriate, on regular basis, assuring proper flow of information
• Assists in documenting standard operating procedures and business rules for the department.
• Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information
• Develops recommendations for corrective actions based on production and quality issues
• Responds to patient complaints and escalated issues to assure the appropriate action for resolution occurs
• Provides input and guidance to staff members in order to ensure continuous improvement in processes
• Facilitates individual and small group meetings
• Maintains current knowledge of billing requirements and system practices

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• Proficient in Microsoft Excel including VLOOKUP and Pivot Table.

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Works with team to solve complex problems.
• Solves moderately complex problems on own.
• May coordinate work of other team members.
• Proactively identifies solutions to non-standard requests.
• Demonstrates great depth of knowledge/skills in own function.
• Sometimes acts as a technical resource to others in own function
• Applies knowledge/skills to a range of moderately complex activities.
• Plans, prioritizes, organizes, and completes work to meet established objectives.

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers at UnitedHealthcare Employer & Individual . We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work. SM

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $18.17 to $32.26. The salary range for Connecticut / Nevada residents is $20.00 to $35.53. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: #RPO, #YELLOW 

Full Job Description

Join a rock star team of customer care experts at Five Star Call Centers. Headquartered in Sioux Falls, SD, we’ve been helping companies across the U.S. deliver great customer experiences for over 35 years – all with a casual, fun culture built to help you grow your career. So, what does that exactly mean? You’ll work in a great environment while helping people that contacts us with their customer service needs.

Help our essential workers get to the frontlines! We are looking for phone and data entry specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses’ credentials after they’ve selected the healthcare facility they would like to work with. You’ll then follow-up with the nurse with a written message to confirm if their credentials are valid for that facility. You will also be handling follow up phone calls with those checking on the status of picking up shifts. Join Five Star Call Centers and become part of this critical team helping our essential healthcare workers.

Click here to learn more about becoming Five Star Extraordinary .

This position is work-at-home for individuals living in the state of Georgia. We have a Bring Your Own Device or equipment can be sent you option. Details below.

Job highlights

Qualifications

• 1 year of customer service or customer support experience
• 1 year of previous call center or office background experience required
• Technical savvy
• Previous remote work from home experience a plus
• Quick learner and able to work independently
• Type 35 words per minute accurately
• Strong phone and verbal communication skills along with active listening
• A background check applicable with state and federal laws is required
  

Equipment Provided Option

• Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment
  

Bring Your Own Device (BYOD) Option - This position requires you to provide your own equipment and workspace.

• Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)
  

Hardware/Software Requirements:

• Processor: Intel® Core™ i5 5200 Series or greater
• Memory: 8GB on Windows 8.1 / 10 64 bits
• Screen Resolution: 1280x768 or higher, dual monitors required.
• USB headset
• Click here for an example
• No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
• Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system)
• Firewall must be enabled (Will be checked prior to allowing login to system)
• Click her for the BYOD policy for full detailed list of requirements
  

Responsibilities

• Manage large amounts of inbound or outbound calls in a timely manner
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research and provide solutions and/or alternatives
• Access company and client resources provided to accurately handle the call
• Perform Data Entry and Customer Service skills
• Be able to navigate on-line efficiently
• Work requests/records received for those requesting to sign up for a shift
• Identify customers' needs, research to see if request has credentials needed
• Skillfully change from one task to another without loss of efficiency or composure
• Be available at your desk, maintaining punctuality and attendance at all scheduled times
• Remain positive and professional in all customer interactions
• Flexibility to cross train as requested
  

Pay & Benefits

• Starting pay - $14/hour, plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance
• Work hours - Shifts between 1:30pm-12:00am (EST) Must have a end time of 9p-11p; Work Days - Mon-Fri & Every Other Weekend (day off during the week on wkd rotation)
• Paid Training - 2-3 weeks in length from 9:00am-6:00pm Mon-Fri (EST)
• Status - Full Time ; Benefit eligible 1st of month after 60 days - click to see benefits-at-a-glance
  

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. Click here to read the full description.

Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program. 

Remote Work From Home Data Entry – (22002874)

Description

• The Data Entry Operator enters data from images into the data capture system.
• Inputs Appropriate data in prescribed format, utilizing basic knowledge of computer software or system.
• Cross References data to ensure accuracy and completeness; scans and edits for errors during entry.

Qualifications

• Posting payments
• Preparation of deposits
• NSF processing
• Credit card processing
• Daily activity balancing
• Maintenance of incoming and outgoing mail
• Entering new business as time permits

Primary Location

: United States-Remote-Remote

Job

: Associate

Organization

: HPHS – Onshore Operations 

Full Job Description

Jacksonville, Florida, United States of America

Guardian Pharmacy of Jacksonville is part of the Guardian Pharmacy Services network and prides itself on its customer service. Each team member plays an integral part in the success of the pharmacy.

Schedule: REMOTE POSITION. M-F 9am to 5:30pm but flexibility is needed, 1 weekend shift every 3 weeks.

All patient interactions will be over the phone.

Comprehensive training provided side by side with training team.

Must be comfortable working in a high-volume environment.

We offer full time benefits including health, vision, dental and matching 401k options.

Must be registered with the Florida Pharmacy Board Registry.

ECM and Framework experience needed.

Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy. Communicates with customers on the telephone and responds quickly and courteously to their needs.

Attributes Required:

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):

• Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing
• Triage incoming fax prescriptions to ensure timely dispensing
• Ensure proper notes in computer and cycle fill coding
• Calculate and/or verify the correct dosage based on the prescription
• Demonstrate caring, understanding and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level service
• Ensure all prescriptions assigned for processing are completed in regular shift
• Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned
• Develop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system)
• On an as needed, may assist with filing of completed orders, packaging of medications, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
• Develop and learn cycle in order to meet delivery deadlines. Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable
• Other essential functions and duties may be assigned as needed

Education and/or Certifications

• High School Diploma or GED
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications:

• 2+ years of related experience (advanced degree may substitute for experience)
• Advanced computer skills; pharmacy operations system experience preferred
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Work Environment:

• Ability to work flexible hours

Full-Time employees working 30+ hours per week are eligible to enroll in our comprehensive benefits package, which includes medical, dental, vision, short and long-term disability, life and supplemental life insurance, and PTO.

All employees are eligible to enroll in our company matched 401(k) plan. 

Full Job Description

About this role:

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

In Wells Fargo's Automated Clearing House (ACH), we succeed through the dedication of our team; providing team members with the tools, the training, and the opportunities to achieve their full potential. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

The ACH team includes File Processing, Service Delivery, ACH Resolution, Processing Support, Production Support & Strategy, and Development & Testing Support.

Join the #1 ACH processing bank in the country!

This position is within the ACH Authorization team, supporting our customers and business partners by independently responding to authorization research requests, problems, issues and assuming end to end ownership of each case. The Authorization Team supports inquiries from internal and external customers and business partners.

Duties & Responsibilities:

• Process requests for authorization received from Financial Depository Institutions on Originated ACH transactions
• Prepare and deliver notices to relationships and dedicated teams in escalated situations
• Act as point of contact on requests and follow up with internal and external clients as needed
• Maintain requests in system of record
• Provide consultation to our business partners and customers of the rules and requirements of authorization requests
• Work with leadership on escalations of complex issues
• Actively seek work outside of assigned tasks and anticipate the needs of others/dept. and assist when needed
• Develop new knowledge and share with team/leaders for process improvements
  Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
  
  Required Qualifications, US:
• 2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired qualifications:
  
  
• 2+ years in financial services and customer service experience
  
• Problem analysis and resolution skills
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work in a fast-paced deadline driven environment
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Strong organizational, multi-tasking, and prioritizing skills
• Call center experience
• Strong data entry and attention to detail skills
• Ability to interact with all levels of an organization
• Ability to take initiative and work independently with minimal supervision in a structured environment
• Ability to coordinate completion of multiple tasks and meet aggressive time frames
• Knowledge and understanding of service level agreement process
• Strong research and documentation skills
• Exposure to Wells Fargo ACH (Automated Clearing House) System
• Accredited ACH Professional (AAP)
  Job Expectations:
• Hours: M-F 7:30AM -4:30PM - flexible
• Starting salary range starts at $18.50 and up
• This role is currently working in a hybrid model of 3 days in office and 2 days working remotely
• Training will be 100% fully in office for the first 60-90 daysWe Value Diversity
  
  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
  
  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
  
  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  
  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. 

Full Job Description

The Research Assistan t will work under the direct supervision of a Research Associate. The Research Assistant will primarily assist with the day-to-day logistical and operational tasks for the SHIELD portfolio of studies. Tasks include in the office and remote work.

Primary Duties and Responsibilities:
The Research Assistant will assist in consenting participants for research studies, complete data collection, and conduct follow-up activities for the SHIELD Study and sub-studies.

Data collection includes administering questionnaires, data collection from a breathing test, traveling to homes of research participants to drop off and setup air monitoring device and coordinating sample collection at labs in the Johns Hopkins Hospital and at a community clinic.

Follow-up activities will also include communicating with participants to provide technical support to home-based devices, tracking participants to obtain updated contact information, scheduling follow-up visits.

RA will follow established research protocols and will complete trainings needed as the protocol.

RA will be responsible for data entry of collected data and ensuring safety and security of data

RA will complete all other duties as assigned and work closely with the research program coordinator to ensure completion of all research related activities.

Special Skills/Knowledge:
RA must be willing to travel to the home of the participant. During COVID restrictions participant interaction will be from outside the home. Once restrictions are lifted, RA must be willing to go into the home of the participants. RA must have a car with valid driver's license. RA must be willing to work weekends to coach participant to complete the breathing test at home.
RA must be willing to work remotely from home to complete questionnaires over the phone.

Minimum Qualifications

Bachelor's degree in related discipline
Some related experience
Car and valid driver's license.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula

Classified Title: Research Assistant
Role/Level/Range: ACRO40/E/03/CD
Starting Salary Range: Commensurate with experience
Employee group: Full Time
Schedule: Varies, 40 hours
Exempt Status: Non-Exempt
Location: School of Medicine Campus
Department name: SOM DOM Pulmonary
Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

Full Job Description

Job Field:

Facility Management - Critical Environment

Job Type:

Full-time

BGIS is currently seeking a Data Entry Coordinator to join the team in Huntsville, AL.

Purpose Statement: Support various facility groups in Planning and scheduling maintenance work orders, and assist the client’s facility maintenance staff with various tasks

RESPONSIBILITIES

Administrative Activities

• Input maintenance schedules into appropriate software
• Generates reports for meetings
• Oversees the collection and maintenance of various documentations to support multiple activities, including but not limited to reporting, compliance, vendor qualification requirements, annual facility inspections, project administration, and closeout activities via Facility Maintenance Systems
• Support audit initiatives of work orders, training records, equipment lists, etc.
• Other duties as assigned

Data Reporting

• Oversees data reporting activities, reviews, reports, and communicates to management and stakeholders

Work Order Administration

• Works with Customer Facility Operations management to resolve issues and follow up with subcontractors and/or internal operations teams to ensure timely service delivery
• Maintains ongoing communication with internal operations teams and service providers

Maintenance Management

• Support the scheduling of maintenance activities
• Generate work orders and reports
• Provide weekly and monthly reports outlining the work order utilization metrics

Project Coordination

• Enter new equipment and task lists in the Facility Maintenance Management System as required
• Generate operations and maintenance reports from the Facility Maintenance Management System as required
• Manage Data Center SharePoint site(s)

REQUIRED / DESIRED EDUCATION, KNOWLEDGE, and ABILITIES

• High School Diploma or equivalent work experience required (Some college-level coursework preferred)
• Experience with report writing or report generating software preferred
• One (1) year of experience in a critical environment preferred
• Knowledge of Electrical and general HVAC systems preferred
• Working knowledge of building maintenance practices preferred
• Advanced knowledge of Microsoft Office Suite - Word, Excel, Outlook, and Visio required, working knowledge of SharePoint along with internal systems (training will be provided)
• Must be able to work independently
• Must make self-available via Work Chat, emails, messages, and phone during work hours
• Up to 10% travel may be required. Remote position may require periodic travel to Los Lunas, NM for training purposes
• Non-Exempt position

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. 

Full Job Description

Join a rock star team of customer care experts at Five Star Call Centers. Headquartered in Sioux Falls, SD, we’ve been helping companies across the U.S. deliver great customer experiences for over 35 years – all with a casual, fun culture built to help you grow your career. So, what does that exactly mean? You’ll work in a great environment while helping people that contacts us with their customer service needs.

Help our essential workers get to the frontlines! We are looking for phone and data entry specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses’ credentials after they’ve selected the healthcare facility they would like to work with. You’ll then follow-up with the nurse with a written message to confirm if their credentials are valid for that facility. You will also be handling follow up phone calls with those checking on the status of picking up shifts. Join Five Star Call Centers and become part of this critical team helping our essential healthcare workers.

Click here to learn more about becoming Five Star Extraordinary .

This position is work-at-home for individuals living in the state of South Carolina.

Job highlights

Qualifications

• 1 year of customer service or customer support experience
• 1 year of previous call center or office background experience required
• Technical savvy
• Previous remote work from home experience a plus
• Quick learner and able to work independently
• Type 35 words per minute accurately
• Strong phone and verbal communication skills along with active listening
• A background check applicable with state and federal laws is required
• Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment.
  

Responsibilities

• Manage large amounts of inbound or outbound calls in a timely manner
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research and provide solutions and/or alternatives
• Access company and client resources provided to accurately handle the call
• Perform Data Entry and Customer Service skills
• Be able to navigate on-line efficiently
• Work requests/records received for those requesting to sign up for a shift
• Identify customers' needs, research to see if request has credentials needed
• Skillfully change from one task to another without loss of efficiency or composure
• Be available at your desk, maintaining punctuality and attendance at all scheduled times
• Remain positive and professional in all customer interactions
• Flexibility to cross train as requested
  

Pay & Benefits

• Starting pay - $14/hour, plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance
• Work hours - Shifts between 6:00am-12:00am (EST) Must have a start time of 6a-8a, 8a-10a, 9a-11a or end time of 6p-8p, 8p-10p or 10p-12a; Work Days - Mon-Fri & Every Other Weekend (day off during the week on wkd rotation
• Paid Training - 2-3 weeks in length from 9:00am-6:00pm Mon-Fri (EST)
• Status - Full Time ; Benefit eligible 1st of month after 60 days - click to see benefits-at-a-glance
  

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. Click here to read the full description.

Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program. 

Full Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is Hiring!!

(Remote) Data Entry Processor: Utah, Texas, San-Antonio,

Virginia, New York, Kentucky and Missouri (ONLY)

NO WEEKENDS 40HRS WEEK !!!

M-F; 8:00AM-4:00PM CST

Overview:

Join the world's leading company in bringing solutions and customer experience enhancement and customer experience during each interaction. Our highly multicultural, skilled, and deeply knowledgeable team of experts are the reason for our continued success. Our customer service representatives are a very essential part of our company. You will be apart of our team business processing , fielding our clients' inquiries and finding innovative ways to respond. Also, you will be working collaborative as well as independently as you will continue to grow and challenge yourself to discover your potential for greatness and advanced opportunity.

Benefits of working with Conduent:

Paid Training

Full Benefits (Medical, Dental, Vision, 401k and more)

Paid Time Off

Employee health savings

Work from home-Any location

NOTE: This is a Remote position and equipment will be provided to you.

Qualifications:

• High School Diploma;
• 1-2 years in a working environment
• Office work environment, 40+ work hours per week
• Ability to demonstrate basic PC/Internet skills Minimum Requirements:
• Computer Skills: Introductory knowledge of Microsoft products (i.e. Word, Outlook,

Excel)

• Ability to sit or stand for long periods of time
• Able to work independently and remain self-motivated
• Ability to effectively work individually or in a team environment
• Great Customer Service and excellent organizations skills
• Strong attention to detail; Must translate information effectively and accurately

Duties and Responsibilities:

• Performs data entry with high accuracy, per client's requirements
• Performs manual identification of a sort of different type of forms (MEDI)
• Classifies documents based on client's requirements
• Works on different tasks (Data Entry, Verify, MEDI & other DE tasks) based on stablished procedures and guidelines
• Works/receives a close degree of supervision
• Ability to problem solve, self-guided
• Complies with company policies and standards
• Monday to Friday, but open for weekends per business needs
• Schedule: 8am to 6pm

We aim to always provide a culture of diversity, inclusion, and professionalism. Working with us brings self-value and inspiration. Become a part of our team because here is where growth and success develop into leaders.

We offer competitive benefits that include health, dental & vision insurance, and PTO and 401k after 1 year of employment.

Pay Rate: (will be discussed upon extended offer)

An absolute cultural fit and a great place to grow and work!

Apply with us today!

#Remote 44

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

The Colorado Equal Pay for Equal Work Act requires employers to disclose the following information. If the successful applicant will be required to perform work from a physical site outside Colorado, the following information may not apply. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. 

Full Job Description

Jacksonville, Florida, United States of America

Guardian Pharmacy of Jacksonville is part of the Guardian Pharmacy Services network and prides itself on its customer service. Each team member plays an integral part in the success of the pharmacy.

Schedule: REMOTE POSITION. M-F 9am to 5:30pm but flexibility is needed, 1 weekend shift every 3 weeks.

All patient interactions will be over the phone.

Comprehensive training provided side by side with training team.

Must be comfortable working in a high-volume environment.

We offer full time benefits including health, vision, dental and matching 401k options.

Must be registered with the Florida Pharmacy Board Registry.

ECM and Framework experience needed.

Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy. Communicates with customers on the telephone and responds quickly and courteously to their needs.

Attributes Required:

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):

• Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing
• Triage incoming fax prescriptions to ensure timely dispensing
• Ensure proper notes in computer and cycle fill coding
• Calculate and/or verify the correct dosage based on the prescription
• Demonstrate caring, understanding and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level service
• Ensure all prescriptions assigned for processing are completed in regular shift
• Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned
• Develop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system)
• On an as needed, may assist with filing of completed orders, packaging of medications, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
• Develop and learn cycle in order to meet delivery deadlines. Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable
• Other essential functions and duties may be assigned as needed

Education and/or Certifications

• High School Diploma or GED
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications:

• 2+ years of related experience (advanced degree may substitute for experience)
• Advanced computer skills; pharmacy operations system experience preferred
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Work Environment:

• Ability to work flexible hours

Full-Time employees working 30+ hours per week are eligible to enroll in our comprehensive benefits package, which includes medical, dental, vision, short and long-term disability, life and supplemental life insurance, and PTO.

All employees are eligible to enroll in our company matched 401(k) plan.

Hiring Insights

Job activity

Posted 2 days ago 

Full Job Description

Careers with Optum. We built an entire organization around one giant objective; make the health system work better for everyone. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on an elite team. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Coordinate with leadership to complete assigned work
• Execute assigned data management tasks with a high degree of proficiency and accuracy
• Complete load and maintenance of complex provider data requests as required for multiple networks
• Assist the supervisor as needed with daily analysis and operations within the department
• Adherence to department and organizational policies
• Promote positive work environment within the department

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED or 3+ years of data entry experience
• 1+ year experience within the healthcare or insurance industry
• 2+ years of data entry experience
• Working knowledge of healthcare terminology
• Basic skills in Microsoft Office Suite, including Word, Excel, and PowerPoint
• Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance.

Preferred Qualifications:

• Bachelor's Degree
• Provider data loading or other healthcare database maintenance
• Proficiency with MS Access, MS Visio, and/or MS SharePoint
• Experience in continuous process, efficiency, and quality improvement
• Experience with NDB, PIMS, BH Facets, Accent DB, and/or VAS
• Ability to perform detailed work with a high degree of accuracy

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Optum, a part of the UnitedHealth Group family of businesses, continues to evolve and make a bigger impact through its extensive expertise in combining technology, data and people to create novel health care solutions and services across the globe. OptumServe is following suit by creating and delivering care that meets the health needs of active duty service members, veterans and their families. We're partnering with federal and state government agencies to meet the readiness and health needs of active duty military members and veterans by providing preventive health screenings and assessments to ensure that troops are ready to answer the call of duty. For those who want to intensify their impact in a career that brings together challenge, learning and growth, OptumServe is the right place to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $16.00 to $26.88. The salary range for Connecticut / Nevada residents is $16.83 to $29.66. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

Job Summary:

The Part-Time Item Processing Specialist I role is responsible for performing a variety of check processing functions including: batching, reject processing, balancing, and receipt/dispatch and/or inclearings items. This part-time role will work weekends and must posses the ability to work remotely on occasion.

The hours for this role are: Mondays from 9AM - 5PM (in-office), Thursday and Friday nights from 7PM - 9PM (remote), Saturdays 5 hours (remote), and Sundays 4 hours (remote).

Responsibilities:

Processes checks and controls documents, balances to incoming totals and originates corrections to branches.

Counts and balances ATM deposits according to the ATM settlement and courier check in.

Responsible for adhering to and complying with all applicable federal and state laws, regulations and guidance, adhering to Bank policies and procedures, and completing required training.

Researches check deposits for internal and external members.

Reviews and verifies for deposit mobile check deposits and endorsements. Regularly performs reviews to ensure deposits queue is up to date.

Receives and processes daily incoming member mail including posting mail payments and deposits.

Performs data entry of the in clearing file.

Answers phone queue and assists internal and external members with issues or questions regarding checks or mail deposits.

Preferred Education and Experience:

2+ years of similar or related experience.

High school degree or equivalent.

2+ years of cash handling experience is preferred.