POSTED March 24

Head of Community & Marketing at Vizcom

  • Digital Marketing
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

The community is at the heart of everything we do at Vizcom. Our product and business owe their success to the active and engaged members who have contributed valuable feedback, user advocacy, and support. The community is also central to our go-to-market strategy, as all our enterprise customers began with a few passionate users championing our product.

As the leader of community and marketing, you will be responsible for defining our community playbook and, over time, building a team to successfully deliver community programs, infrastructure, and member growth. You will work closely with our product, sales, design, and co-founders to build, launch, and drive the adoption of Vizcom.


  • Research, connect with, and understand the needs and desires of our community members for engagement.
  • Develop and execute programs to grow advocates and champions within our community, while increasing the size, connectedness, and engagement of the community as a whole.
  • Create programs and resources that enable our community members to interact more easily, learn about topics of interest (e.g., 2D rendering, Prompting, AI & Design), and share creative workflows with one another.
  • Champion the community internally by providing product feedback, content needs, tone of voice, and topics of interest to the product, marketing, sales, and customer success teams.
  • Partner with marketing and product to align community-driven growth initiatives with our product and marketing growth strategy.
  • Humanize the Vizcom brand by building trust and genuine relationships with the community, for example, by increasing transparency and sharing internal updates.
  • Establish, measure, and report on KPIs to assess community health and engagement.


  • Considerable experience in building and leading community programs.
  • Understanding of product-led growth and the role of the community in driving growth within a SaaS business.
  • Passionate about the design industry and empathetic to the needs and challenges faced by designers in their 3D workflows.
  • Ability to form deep, meaningful relationships with the community, both individually and at scale.
  • Creative problem-solving skills, with the ability to develop outside-the-box approaches to delight the community.
  • Comfortable diving deep into our business model to define community health metrics and understand how the community drives product-led growth.
  • Highly organized and methodical, with excellent verbal and written communication skills in English.
  • Willingness to be hands-on in execution to ensure tasks are completed efficiently. 

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