Policy and Procedure Writer at Aptive Resources

  • Content Copy Writing
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Policy and Procedure Writer

Job Locations US-Remote | US-Remote




Health Solutions

Job Summary

Aptive is in search of a Procedure and Policy Writer with extensive experience in the hospital and medical fields. This role is essential for creating, revising, and maintaining detailed and accurate procedural and policy documentation to support our VHA client team’s operational and technical needs. The ideal candidate will have a profound understanding of healthcare processes and terminology, and the ability to effectively distill complex medical and technical information into clear, concise, and user-friendly policy and procedure documents.

Primary Responsibilities

  • Develop and maintain a comprehensive range of health technology-related procedural and policy documentation, including SOPs, guidelines, and compliance manuals.
  • Write, proofread, and edit copy for manuals and other related documents.
  • Develop and maintain a process for managing all product-related technical literature, to maximize efficiency of product manual development.
  • Communicate consistently and effectively with all cross-functional teams to ensure improvements and changes are understood, and questions are answered to move projects forward.
  • Audit procedures and documentation for consistency and adherence to processes.
  • Work closely with healthcare professionals to ensure the accuracy and relevance of procedural and policy content.
  • Translate complex medical and technical information into clear, accessible language for various audiences.
  • Ensure all procedural and policy documentation is consistent with industry standards and regulations.
  • Manage the lifecycle of procedural and policy document development, from conception to publication.
  • Provide guidance on document design and structure, ensuring readability and accessibility.

Minimum Qualifications

  • Bachelor’s degree .
  • 8+ years related work experience.
  • Excellent verbal and written communication skills.
  • Demonstrated analytical abilities with strong attention to detail.
  • Must be driven and self-motivated.
  • Must possess the highest ethical standards and a commitment to work quality.
  • MUST HAVE hands-on medical and hospital experience.
  • Legal authorization to work in the U.S.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, JIRA, and SharePoint.
  • Strong organizational skills, proactive management of work, and the ability to structure thinking to effectively influence others.
  • Samples of work (2-4) completed solely by applicant will be asked as part of screening process for review.

Desired Qualifications

  • Bachelor’s degree in nursing or medical field.
  • Experience with VHA or similar healthcare organizations.
  • Exceptional written and oral communication skills with meticulous attention to detail.
  • Strong research and analytical skills.
  • Experience in project management and collaboration with cross-functional teams.
  • Familiarity with content management systems and digital publishing.
  • Certification in technical writing, medical writing, or policy writing.

Client Information

EHRM is a major executive program office in the Office of Health Informatics (OHI). This office reports to the Chief Informatics Officer (CIO) for VHA and supports a high reliability, learning health organization. Its mission is to improve the Veterans experience and provide health care staff with information and solutions for better decision workflows. OHI directs the coordinating efforts of the VHA EHRM Decision Support Team, facilitates the work of the VHA EHRM Interdisciplinary Decision-Making Group, and integrates the work of the VHA EHRM National Councils into VHA’s overall coordinated execution of EHRM efforts.

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. 

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