POSTED Dec 14

Jr Data Entry -Clerical & Customer Support(Entry Level) at The Descartes

  • Data Entry
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.


We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team.


Descartes is a leading provider of Ocean Transportation Rate Management Systems and Ocean Publishing Services. The systems and services that Descartes supplies to many ocean carriers, 3PLs, shippers, and other ocean intermediaries allows them to manage, negotiate, and calculate ocean freight utilizing shipment parameters to a bottom line cost.
As a Data Entry Analyst, you will be required to enter and maintain ocean tariff information received via E-Mail/Fax into Descartes Rate Builder and Rate Master Software in accordance with Federal Maritime Regulations. Tariff information consists of ocean service contracts, rules/charges, algorithms, commodity descriptions, and rates. Additionally, a limited amount of customer interaction may be required to answer questions and to resolve filing issues regarding business intent.


Responsibilities:

  • Convert and Maintain ocean transportation data in Descartes proprietary applications.
  • Process updates in accordance with Federal Maritime Commission (FMC) Regulations
  • Ensure that processed data represents the customers true business intent
  • Provide customers with filing confirmations
  • Authorize updates that another team member has completed
  • Provide customers with assistance concerning tariff filings, FMC regulations, and system functionality
  • Communicate with the FMC to assist customers with regulatory issues
  • General office filing


Required Assets:

  • Knowledge of world Geography
  • Detail Oriented
  • 2 year Associate Degree
  • PC Literate
  • Strong skills in Word, Excel and E-mail (Microsoft Outlook Preferred)
  • Good analytical, clerical, and organization skills
  • Must be team oriented
  • Willingness to work overtime when required
  • Good verbal and written communication skills
  • Works well under pressure due to time sensitive deadlines


Location: This opportunity may require the employee to work in our Pittsburgh office from time to time.


Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.


Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.


At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.


Due to COVID-19, we've implemented a virtual hiring process and continue to interview candidates by phone or video (Microsoft TEAMS) and are on-boarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.


We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish).
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis. 

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