POSTED April 18

Coordinator, Data Entry & Org Management at Domtar

  • Data Entry
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Position title: Coordinator, Data Entry & Organizational Management

Location: Fort Mill, SC (hybrid) In-Office days at Fort Mill, SC office, weekly

Reports to: Supervisor, Employee Service Center (ESC)


Your role as a Coordinator, Data Entry & Organizational Administration will be to fulfill the administrative responsibilities for the Employee Service Center. You will coordinate and execute HR's transactions in a timely and effective manner as per Domtar’s quality procedures and standards. As well, you will provide support to sites in Canada and in the United States.


More specifically, you will have to:


  • Perform data entry for various requests received (e.g.: new hires, employees transfer, etc.) via different communication channels while validating the accuracy of information submitted;
  • Process transactions which include probing for additional information if the situation requires this, mailing out requested documents, etc.;
  • Perform back-office transaction processing in support of HR, payroll, benefits and pension functions, including data entry, mailing, filing, correspondence, sorting, and routing incoming mail;
  • Escalate transactions (if required) to advanced level support (HR specialists, payroll, LOA, benefits and pension providers or Tier 2); ensure follow-up;
  • Process changes regarding positions and reporting in the organizational structure;
  • Maintain the organizational structure in SAP;
  • Conduct validation for HR data changes and organizational structure;
  • Run various reports;
  • Participate on special projects and other administrative functions if required.


Key Skill Sets:


  • Excellent communication skills (both written and verbal);
  • High level of comfort working with multiple operating systems and able to learn new software as required;
  • Professional discretion with respect to confidential information;
  • Good organizational skills and ability to effectively prioritize tasks in a high-pressure environment;
  • Ability to work both independently and in a team-oriented, collaborative environment;
  • Detail oriented;
  • Strong problem-solving and troubleshooting abilities.


Professional Experience/Qualifications:


  • College or University Diploma in a related field with one (1) year of relevant experience in data entry or a combination of education and experience;
  • Proficient with the Microsoft Office Suite (Excel, Word, etc.)
  • Experience in Human Resources an asset
  • Familiarity with SharePoint and SAP an asset


Domtar is an equal opportunity employer. We invite women, Aboriginal peoples, persons with disabilities and members of visible minorities to apply.


Our offer:

  • Alternative Work Arrangements; hybrid remote work and flextime and summer hours;
  • A modern and spacious work environment;
  • A flexible insurance plan (life, medical, dental);
  • An employee assistance program;
  • Competitive compensation, including annual bonus plan;
  • A pension plan with matching company contributions;
  • Employer-paid development and continuing education.

About Domtar


Domtar is a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and air laid nonwovens. Domtar’s principal executive office is in Fort Mill, South Carolina and Domtar is part of the Paper Excellence group of companies.

With approximately 6,000 employees serving more than 50 countries around the world, Domtar is driven by a commitment to turn sustainable wood fiber into useful products that people rely on every day. Through our values of agility, caring and innovation, we constantly find better ways to serve our customers, support our employees and strengthen our communities.

#LI-Hybrid 

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