Customer Success Manager at Regain Media

  • Customer Support
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Watch this video:

We help Real Estate Agents get more listings with YouTube Ads and we're on a mission to reform the way realtors get clients because traditional prospecting methods don't work anymore.

We’re on the hunt for a Customer Success Manager to help our clients succeed in our DWY program by getting them 4 listings a month as quickly as possible.

The position will require you oversee 50 clients, onboard them, help them launch/manage their YouTube ads, hold them accountable to call and follow-up with their leads.

*Must have experience with

  • GHL
  • Real estate lead generation
  • Google Ads or YouTube Ads
  • Facebook Ads
  • Sales

*Other responsibilities

  • Upsell them to our backend mastermind
  • Build a relationship with clients so they feel valued
  • Manage our community of clients
  • Call/email/text clients to hold them accountable and tell them next steps they need to take to reach their goals
  • Host Q&A calls on Zoom every week
  • Get on 1-on-1 calls with clients to help them progress and answer their questions/concerns


100% virtual - Work from home
Your earnings are not capped


Full time 6 days a week (EST time zone).


Fixed monthly salary and 5% commissions on upsells/referrals/renewals

*Typical day

9:00 am - Answer clients' questions in our community and DMs
9:30 am - Customize workflows in GHL for clients
12:00 pm - Launch YouTube Ads campaigns
2:00 pm - Follow-up with clients
3:00 pm - Record Loom videos telling clients what they should do to optimize their campaigns and get better ROI
5:00 pm - Host Q&A call to help clients live on the call and help them with all the tech stuff they're not good at with remote control over Zoom 

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