POSTED Jan 14

Technical Writer R&D at SeatGeek

  • Content Copy Writing
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

SeatGeek is reshaping the experience of attending live events through a platform that empowers rightsholders, sellers, and ticket buyers. And for our engineers, bringing those magical moments to our fans starts by understanding our technology and how everything fits together.

We’re looking for a Technical Writer who can help empower our engineers and the partners who use our technology by creating clear and instructive documentation that demystifies our technology and writing delightful communications that disseminates information in an easy to read and understand.

What you’ll do

You’ll work closely with engineers, product managers, and designers across the org to identify gaps and flaws in how we’re documenting and communicating knowledge and then work tirelessly to address those areas. More specifically, you’ll:

  • Create and update both API documentation for both internal and external end-users
  • Write documentation and how-tos for the internal tools and services our teams use every day
  • Work on emails, presentations, and other internal comms that help keep our team informed and updated
  • Write original content and edit the submissions of others for our developer blog

Who you are

We’re looking for a candidate who obsesses over their audience and the reading experience; someone who — whether it is a company-wide email or technical docs for a SeatGeek API — gets excited about

  • 2+ years of experience in a developer support or technical documentation writing role.
  • Experience working with software engineers and taking complicated technical topics and breaking them down into easy-to-understand prose.

Perks

  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Flexible PTO
  • Up to 16 weeks of paid family leave
  • 401(k) matching program
  • Health, vision, dental, and life insurance
  • Annual subscriptions to Headspace, Ginger.io, and One Medical
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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