POSTED Aug 28

Technical Writer at Sardine

  • Content Copy Writing
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Who we are:

We are a leader in financial crime prevention. Using unparalleled device intelligence and behavior biometrics, we apply machine learning to detect and stop fraud before it happens. The platform includes tools for identity verification, fraud prevention and investigation, AML monitoring, and case management. Over 250 companies use Sardine to prevent fake account creation, social engineering scams, account takeovers, bot attacks, payment fraud, and money laundering. We raised $75M, led by Andreessen Horowitz Growth, XYZ Capital, Google Ventures, Visa, Activant Capital, Experian, and ING Ventures.

Our culture:

We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we have a remote-first work culture. #WorkFromAnywhere

We hire talented, self-motivated people and get out of their way

We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

Location:

Remote - US or Canada

From Home / Beach / Mountain / Cafe / Anywhere!

We are a remote-first company with a globally distributed team. So you can find your productive zone and work from there.

You will:

Write API documentation such as API reference docs and developer guides

Review documents written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents.

Supplement developer documentation with relevant sample code to reduce grounds-up efforts of external developers

Develop and use all content types (workflows/process schematics / instructional videos/developer consoles) to simplify the user's understanding of the Open APIs

Be the first to respond to developer queries on API forums and resolve the issues.

Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open APIs

Keep the emphasis on the documentation that is technically accurate and brings clarity to even complex processes.

An ideal candidate has:

5+ years experience in technical documentation or developer outreach/technology partner management roles

Bachelor's degree in computer science, technical writing, or core sciences

Knowledge of Payment/Fraud domain, e.g., Authorization, Settlement

Knowledge of REST APIs

Experience using Git to manage asynchronous collaboration across large teams

Experience with authoring documentation in Markdown is a core

Familiarity with API documentation tools such as OpenAPI/Swagger

Experience with programming to enable sample code, especially around core web technologies such as Python and Javascript

Ability to organize and create multimedia content to explain use cases and process flows

Compensation: Base pay range of $80,000 - $100,000 + Series B equity with tremendous upside potential + Attractive benefits

Benefits we offer:

Generous compensation in cash and equity

7-years for post-termination option exercise (vs. standard 90 days)

Early exercise for all options, including pre-vested

Work from anywhere: Remote-first Culture

Flexible paid time off

Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific

4% matching in 401k / RRSP - US and Canada specific

MacBook Pro delivered to your door

One-time stipend to set up a home office — desk, chair, screen, etc.

Monthly meal stipend

Monthly social meet-up stipend

Annual health and wellness stipend

Annual Learning stipend

Unlimited access to an expert financial advisory

Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you. 

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