POSTED Oct 20

Technical Writer at ReCharge

  • Content Copy Writing
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

A Technical Writer supports the Engineering team and collaborates on delivering world class features to our end users by maintaining a comprehensive library of platform and process documentation to be used internally by the team as well as other departments across the organization.

A Technical Writer supports the Engineering team and collaborates on delivering world class features to our end users by maintaining a comprehensive library of platform and process documentation to be used internally by the team as well as other departments across the organization.

What You'll Do

  • Live by and champion our values: #ownership, #empathy, #day-one, #humility.
  • Own the Confluence space for Engineering.
  • Pair with engineers to create a robust library of internal documentation.
  • Work with engineering teams to spearhead documentation processes.
  • Review, revise, and maintain existing technical documents.
  • Ensure documentation is structured in an intuitive and easy to navigate format.
  • Propose an information architecture vision for all of our engineering documentation.
  • Act as an editor to ensure consistency across all documentation so that the information remains up to date and retains accuracy.
  • Learn complex concepts and communicate the information in a way that is engaging and understood by users.

What You'll Bring

  • Typically, 2+ years of relevant experience in fast paced environments
  • Strong experience owning an end-to-end documentation creation process
  • Understanding of technical languages and systems with strong writing and editorial skills
  • Experience using Atlassian Confluence and Jira
  • Experience working with collaborative tools
  • Excellent attention to detail; exceptional written and verbal communication skills
  • Able to write in explanatory and procedural styles for multiple audiences
  • Ability to thrive, without much oversight, in a fast-paced, constantly changing environment
  • Desire and ability to work remote-first in a high growth company
  • Understanding of our stack preferred
  • Bachelor's Degree, preferably in a technical or scientific field, or a focus on English, writing, or communications

Who We Are

Since 2014, Recharge has helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or access to exclusive perks, Recharge powers billions of dollars in annual processing for nearly 35 million consumers. Our remote-first team of 400+ is building the future of subscription commerce. Come join us on our mission to connect and empower the world through payments.

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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment. 

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