POSTED Jan 11

Project Manager, Language Services at Smartling

  • Project Management
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Overview

Smartling is seeking a Project Manager, Language Services for a remote, work-from-home position (based on the West Coast). We are looking for a true go-getter to own the critical task of making language services more accessible, scalable and reliable for our growing list of customers. In return, we offer competitive compensation, exceptional benefits, a clear career path and the unique opportunity to be a part of a high-growth company that is changing the world.

As a Project Manager, you will be responsible for all aspects associated with delivery of translations on the Smartling platform. This means playing the link between our linguist community, customers and the Smartling team to coordinate, monitor and deliver all translation projects per Smartling’s quality and turnaround time commitments.

Smartling exists to translate the world's digital content. Why is this important? Life is powered by words. They are used to engage consumers online, in products and throughout our lives in all corners of the globe. And since it takes 45 languages to reach 95% of the world's online GDP, content translation is of increasing importance across the enterprise. Join Smartling (since 2009) to help grow and support our 1,000+ customers who move the world with words.

You Will

  • Overseeing and delivering multiple translation projects on a daily basis, ensuring that Smartling meets its quality and turnaround time SLAs with all customers.
  • Managing all aspects of translator capacity/ quality issues in a proactive manner.
  • Fostering close relationships with linguists and ensuring reliability and accountability of a growing translator community.

You Have

  • Ability to multitask, prioritize and deliver in a high-paced environment and under tight timelines.
  • Ability to be entrepreneurial, persistent and positive in the face of tough challenges.
  • Exceptional attention to detail.
  • High level of self-motivation to constantly do things better, and to set the bar higher for yourself and others around you.
  • Excellent written and oral communication skills.
  • High degree of comfort with/ ability to quickly pick up cloud-based software.
  • Bachelor’s degree required.
  • Fluency in a second language is highly desired.

A home office setup conducive for working remotely, and the ability to work effectively as a remote team member

Preferred but not required

Familiarity with translation technology.

Knowledge of SaaS Dashboards.

You are

  • Adaptable. Accept and embrace changes as situations or objectives evolve.
  • Task Management Hero. Demonstrate the ability to work within timelines for successful completion of assigned tasks or projects.
  • Results Focus. Exhibit commitment to goals and consistently delivers results.
  • Enthusiastic. Maintains optimism through ups and downs; bounces back undaunted.
  • Customer Focus. Builds positive and fruitful customer relationships by giving customers’ needs priority and responding quickly to customer concerns.
  • Accountable. Maintains consistency in all aspects of their job.

You Will Enjoy

  • Growth - an opportunity to learn and advance your career
  • Compensation - we offer competitive salary + equity
  • Wellness - comprehensive medical, dental, and vision insurance; 401k plan
  • Balance - flexible PTO + 11 holidays; generous parental leave; we are remote-friendly
  • Culture - an energetic, value-driven, and fun culture and team spirit
  • Bonus - employee referral programs and apple equipment

We are considering candidates based on the West Coast at this time.

Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. 

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