Project Manager at Artisan E-learning

  • Project Management
  • Fulltime
  • USA Only
Job Description

Location:  US Locations Only; 100% Remote

The Project Manager is responsible for schedules and budgets associated with developing and delivering custom learning courses. Project Managers are the face of Artisan to our clients and must create strong professional relationships as they guide clients through the learning production process. We pride ourselves on creating courses with our clients, not just for our clients. 

The Project Manager oversees the schedule, budget, and resource allocation for assigned projects, and works closely with the instructional designers and developers on their project team. This collaboration provides a smooth client experience and results in projects that are delivered on time, on budget, and to established quality standards.

This is a full-time, remote position based in the United States. It offers a competitive compensation package including paid time off, health insurance, life insurance, a 401k plan, and more.

Accountability – General

  • Ensure all assigned Artisan projects are managed consistently and successfully, with a primary focus on resource allocation, budgets, and schedules.
  • Serve as the client liaison from the first day of assigned projects. Provide clear, consistent, timely, and professional communication through the complete life cycle of each project. 
  • Ensure the Finance Department has accurate revenue projections for assigned projects at all times, and that all client billing is accurate.
  • Along with the Senior Project Manager, provide ongoing and specialized schedule and budget reporting to meet the needs of project teams, the Production Department, and across the company.
  • Maintain expertise in enterprise-wide project management platforms/software. Stay current with providers to ensure optimum use of functionality and recommend adoption of new features and upgrades.
  • Collaborate across project teams with other Project Managers on overall system improvements including process changes, documentation, communication, and training. 
  • Maintain expertise on the latest project management thinking, methodologies, and tools.
  • Carry the Artisan banner for a quality project management experience (internal & external).

Accountability – Project Specific

  • Build, finalize, and manage each project schedule relative to the contract. Adjust as required throughout the life of the project, ensuring that all parties stay informed. Specifically:
    • Be the face of the team.
    • Be the primary point of contact with the client.
    • Build initial project schedules w/client feedback.
    • Assign daily/weekly tasks at the team level, updating daily.
    • Arrange and conduct regular client status calls.
    • Manage milestone deliveries and obtain client sign-offs.
    • Handle client invoicing with the Finance Department.
    • Track project revenue and be alert for shifts and risks.
    • Troubleshoot project schedule, budget, or unique situations.
    • Finalize and close out projects.
    • Conduct “Lessons Learned” team meetings, including final project financials.
  • Work as a true project team with others to create a smooth client experience, ensuring that the project’s cost, quality, and time goals are achieved.


  • BA or BS, or equivalent experience/professional certification
  • 3+ years of professional project management experience working with multiple methodologies and platforms, preferably in a virtual environment
  • Team management/supervisory experience
  • Experience interacting with stakeholders at varying organizational levels

Skills Required:

  • Ability to apply solid project management principles/practices across multiple unrelated projects and teams. Methodologies may include Waterfall/Linear, Agile, Kanban, Scrum, etc., or hybrids as dictated by project specifications. 
  • Ability to work in partnership with other Artisan employees to ensure project schedules and budgets are clear, accurate, and current at all times
  • Strong client management skills, including the ability to collaborate with clients and represent Artisan professionally during the course of entire projects 
  • Strong interpersonal skills
  • Excellent oral and written communication skills
  • Creative approach to problem solving with the ability to apply critical thinking and to focus on details along with the big picture
  • Working knowledge of project management software products/platforms and other productivity tools including Google Workspace.
  • Ability to evaluate project risks/scope changes, and mitigate them to protect profitability, team health, and project success
  • Strong analytical, planning, documenting, and organizational skills with an ability to manage competing demands
  • Ability to collaborate and work productively on a virtual team
  • Commitment to ongoing professional development with a focus in project management best practices

Qualities of a Successful Candidate

A successful candidate has critical and creative thinking skills and is driven to create an outstanding product and client experience while contributing to a diverse and inclusive workplace that people want to be a part of.  

  • Passionate
  • Goal-oriented
  • Strategic (big-picture thinker)
  • Self-starter
  • Optimistic
  • Trustworthy
  • Flexible
  • Decisive
  • Problem-solver
  • Creative
  • Detailed
  • Fun

About Us

Artisan E-Learning is a small company, and we make a big difference for our clients and the people who work for them. At the start of our projects, our clients often have a lot of information, but they don’t necessarily know what to do with it. We lead them through a process that uncovers the needs of their workforce. We help them translate all of their knowledge into a meaningful experience that sticks with their learners. We design activities that are instructionally sound and give the learners the chance to practice what they really need to do. In short, we help them tap the full potential of their people.

We consider the experience and perspectives of the learners, so we can address any objections they might have. We address their inner critic and remove the obstacles that are keeping them from performing their best. 

As colleagues, we know each other as people, beyond our daily job duties. We know that we have hobbies, family members, and pets (who sometimes join our meetings). We know that diversity strengthens our team, equity enriches our mutual experiences, and inclusion ensures each of us can perform to our highest potential. Because we’re a virtual environment, we get to work with a hand-picked team of people from around the country who share our values: 

  • We’re knowledgeable and helpful. 
    • We take pride in our work.
    • We focus on the big picture like instructional and graphic design.
    • We don’t forget the details like grammar and buttons that line up.
    • We present Artisan quality in every interaction.
  • We have high standards.
    • We’re good at what we do.
    • We share our knowledge.
    • We stay current in the industry.
    • We hone our skills.
  • We’re all in. 
    • We each make an impact.
    • We roll up our sleeves, pitch in, and help out.
    • We ask for help when we need it, and we give help when we can.
    • We’re all in when we’re in, and we’re all out when we’re out.
  • We’re a company people want to be a part of.
    • People like working with us.  
    • We like working with us.  
    • We turn clients into fans.
    • We turn contractors into family.
  • We do the right thing. 
    • We do what’s right even when no one is looking.
    • We honor our agreements, the law, and each other.
    • We live by a “no surprises” philosophy.
    • We follow a strong moral compass.

Artisan E-Learning is an equal opportunity employer committed to a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Location: US Locations Only 

Artisan E-learning logo

Artisan E-learning

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