Customer Onboarding Project Manager at Unbanked

  • Project Management
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

REMOTE - Full Time

Unbanked is a global fintech platform built on blockchain. Unbanked’s platform connects traditional enterprise, fintech, banking, systems with blockchain infrastructure giving real world utility to digital assets. Our products enable instant remittance and the transfer of value on blockchain rails in a compliant and regulated environment. We recently launched our Bankers NFT.

Unbanked is looking for a junior project management resource who will be responsible for the coordination and management of projects including those related to customer onboarding. The desired candidate will interact closely with the client sponsor, project team, IT partners and the business to: define the project scope, develop a project plan and timeline to achieve the goal, coordinate and produce appropriate documentation, and coordinate all phases of development and execution.

Required documentation should include but is not limited to: high level project milestones, meeting minutes, action registers among others as needed. The candidate assures proper conduct, documentation, and communications of assigned project engagements. The candidate will be responsible for facilitating conversations and holding stakeholders accountable to their tasks and delivery.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Candidates will act with the highest level of business and personal ethical standards in all aspects of job performance.

Background in IT/ Fintech, Crypto currency desired but not required.


  • Manages all aspects of projects throughout the development lifecycle to include schedule, resources, quality, costs and change.
  • Develops a project plan of achievable tasks and milestones for teams
  • Conducts project meetings, sets and manages client expectations by escalating issues and changes when appropriate.
  • Interfaces with all areas affected by the project, including end user, services organizations, vendors and implementation partners.
  • Reviews project deliverables for accuracy and apprises management of issues affecting project status and offers solutions to solve the issues.
  • Ensure satisfactory transfer of custody and control of product upon completion (handoff) and close all project documentation and archive appropriate records.
  • Creation and support of standards, processes and procedures necessary to produce the deliverables from the team.
  • Confidently makes presentations too small to mid-size audiences
  • Act as liaison between all functional groups.
  • Report Project Status via company defined methods.
  • Contributes to departmental activities and programs by accomplishing related tasks as needed.

More information at:

At Unbanked, we value diversity and always employ, retain, promote, and otherwise treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. 

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