POSTED Dec 14

Project Manager, Operations Systems at AvantStay

  • Project Management
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Who we are...
AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.

What we are looking for…Our Project Manager will focus on implementing and enhancing systems to deliver an optimal user experience. In this role, you will take responsibility for establishing goals and creating efficient work environments for the field operations and customer experience teams alike. This job is perfect for someone who is a systematic thinker and incredibly detail-oriented. You should be able to apply technology to drive operational efficiency in order to deliver an automated process that’s orchestrated from start to finish. You will work closely with a small but growing team that requires a high degree of autonomy. You have a strong ability to think strategically and analytically in an environment with a lot of moving pieces. You must be comfortable working in a fast-paced environment and will have the ability to work across multiple projects and multiple locations.

What you'll do...

  • Support the ongoing needs of operations systems (i.e. Salesforce, Field Service Lightning) including troubleshooting, reporting, training, and monitoring.
  • Partner with the Product team to enhance systems by effectively communicating system requirements.
  • Collaborate with Operations Leadership to identify system needs and opportunities.
  • Create a positive user experience through efficient communication and training.
  • Ideate and build system solutions that impact the day-to-day of multiple departments.
  • Support reporting and dashboard needs and monitor system and user performance.
  • Perform other special projects and duties as assigned.

What you'll bring...

  • 2+ years of professional experience in systems or project management, preferably within operations, hospitality, and/or consulting.
  • Extensive experience with operations task management platforms (Breezeway, Quore, GXP, or others).
  • Salesforce experience is highly preferred.
  • Excellent written and verbal communication skills with team members at all levels of the company.
  • A strong willingness and ability to deal with ambiguity when there aren’t defined systems and processes in place.
  • Strong analytical, strategic, and collaborative skills.
  • Comfortable working in a very fast-paced environment and have an ability to think on your feet.
  • Attention to detail - a perfectionist.
  • Passion for the hospitality and short-term rental industries.
  • Experience in a start-up is a plus.

Perks + Benefits

  • Salary: $75,000 - $85,000 DOE
  • Benefits and Unlimited Paid Time Off
  • Team bonding and off-site events
  • Complimentary and discount stays at AvantStay properties

When you join AvantStay… You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay.

Equal Employment Opportunity...We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

AvantStay, Inc. is a proud member of PledgeLA, an organization that believes that Los Angeles will become the most diverse and civically-engaged tech hub in the nation. Our members, tech companies and VC firms or accelerators based in Los Angeles, commit to increasing their level of community engagement and improving diversity, equity, and inclusion within their organization and investments. 

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