Senior/Principal Product Manager - Platforms at Shippo

  • Product
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Before you read on, take a look around you. Chances are, pretty much everything you see has been shipped, often multiple times, in order to get there. E-commerce and parcel shipping volumes are exploding but so are customer expectations about shipping speed and cost. Managing shipping and logistics operations to meet increasingly exacting demands is an extremely hard endeavor, especially for SMBs who can be left in the dust by larger and far more sophisticated competitors. But this does not have to be so.

At Shippo, our goal is to level the playing field by providing businesses with access to shipping tools and terms that would not be available to them otherwise. We lower the barriers to shipping for businesses around the world, and move shipping from a pain point to a competitive advantage.

Through Shippo, e-commerce businesses, from fast-growing brands to mom-and-pop shops are able to connect to multiple shipping carriers around the world from one API and dashboard, and seamlessly run every aspect of their shipping operations, from checkout shipping options to returns.

Join us to build the foundations of something hard yet meaningful, roll up your sleeves, and get important work done everyday. Founded in 2013, and funded by top-tier investors like D1 Capital Partners, Bessemer Venture Partners, Union Square Ventures, Uncork Capital, VersionOne Ventures, FundersClub, we are a fast-growing and proudly distributed Unicorn with hubs in San Francisco and Austin. We are also featured in Wealthfront’s Career Launching List and Forbes’ Cloud 100 list of fast growing startups.

About this role:
Shippo is rapidly growing and enabling more platforms to provide native shipping capabilities. This role is pivotal in ensuring our top partners are successful. As a Product Manager, you will be working closely with our business development teams to identify critical initiatives that will drive product adoption and work across our cross-functional development teams to strengthen our product.

You will have a front seat with some of our largest partners. You will play an active role in the selling cycle - being a representative of our diverse product team to help our partners understand why we’re the best partner to help them enable native shipping. You will identify opportunities, gather requirements, and negotiate timelines with our partners. You will work across our product organization to champion critical initiatives and ensure on-time delivery. All-in-all, you represent the voice of the customer.

Who you are:

  • You prioritize ruthlessly ensuring that ideas are well-validated and drives business outcomes.
  • You know how to manage complex projects that span multiple teams and can drive timely delivery
  • You are highly technical and can break down problems and integration touchpoints with the customer
  • You are able to create aligned goals with partners, and effectively negotiate with our partners on requirements and timelines
  • You have strong presentation skills and act as a strong partner to our business development team
  • You are able to establish trust and credibility with senior leadership members


  • 5+ years of product management at a technology company
  • Experience working on developer products, API products, and platforms
  • Experience working across all phases of the SDLC and understand both the excitement and challenges that developers face at each phase
  • Proven experience working cross-functionally and leading through influence, not authority
  • Excellent communication skills, both written and verbal, for a variety of audiences with a wide range of skill levels and technical backgrounds
  • Experience shipping products in a fast-moving environment with a heavy dose of ambiguity
  • A belief in the power of platforms. You are motivated by making other people successful


  • Benefits: medical, dental, vision, (90% covered by the company, incl. dependents), and pets coverage
  • Flexible PTO + work hours
  • Two company-wide shutdowns, one during the winter holidays and one during the week of July 4th.
  • 3 VTO days for ShippoCares volunteering events
  • $2,500 yearly learning stipend for your personal growth
  • One-time WFH stipend
  • Fun team events outside of work hours - happy hours, “escape room” adventures, hikes, and more! 

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