Product Operations Manager at Reggora

  • Product
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Reggora is a fast-growth, early stage fintech company transforming the market for real estate valuation. We are quickly building out our team following our recent Series B round of funding and are looking for motivated, experienced professionals to jump in and help us scale.

We are seeking a Product Operations Manager to join our rapidly growing team. As Product Operations Manager, you’ll be part of our Product Operations team, which helps Reggora achieve product excellence. As a team, Product Ops guides Product strategy by working with stakeholders to surface insights and needs, improving Product Team processes, facilitating stakeholder communication, and by educating both new hires and existing employees with product knowledge.

What You’ll Do:

  • Develop a deep understanding of Reggora’s product and our industry
  • Using both data and qualitative feedback, help Reggora evaluate its efforts to improve marketplace efficiency (i.e. how well are we doing assigning the right appraisers to the right appraisal orders? Are products priced appropriate? How is supply and demand impacting performance? How can we impact that?), iterate on those efforts, and deliver industry-leading results
  • Surface needs and insights from users; work closely with cross-functional teams to inform product team prioritization
  • Leverage data to drive decision making. How are customers using our product? What improvements might have the greatest impact? Why should we prioritize A over B? What was the result?
  • Track the success of new rollouts using predetermined KPIs
  • Drive and continuously improve the processes that ensure both customers and internal stakeholders are informed of and well prepared for product-driven changes
  • Work with the Product Enablement Manager to develop and deliver internal product training to Reggorians, including before and after releases, during onboarding, and tailored training as required.

Our Ideal Candidate Has:

  • 3+ years in product, program management, project management, or operations
  • Experience in a high-growth, B2B, or SaaS environment
  • Experience gathering, synthesizing, and presenting data
  • Strong written and verbal communication skills
  • Familiarity or a willingness to learn Product tools such as Pendo, Productboard, Confluence, and Jira
  • Experience in pricing, incentives, and marketplace dynamics is a plus!

Who We’re Looking For:

  • You are a self–starter, someone skilled at identifying areas where their talents can have the greatest impact
  • You are action-oriented; identifying problems is easy! We’re looking for someone who loves experimenting and proposing solutions.
  • You’re a team player, recognizing that we’re all in this together and that sometimes the best ideas come from others
  • You display deep empathy for our customers and other stakeholders at Reggora
  • You’re a skilled communicator - both written and verbal - and can easily build rapport with both internal and external stakeholders

About Reggora:
Reggora is a rapidly growing, growth-stage fintech company transforming the market for residential real estate valuation. Reggora provides an enterprise B2B software solution which automates the real estate appraisal and valuation process for lenders through streamlined workflow tools and data aggregation. Reggora is backed by the same investors behind companies like Twitter, Slack, Wayfair, and Draftkings (Spark Capital, Boston Seed Capital, 1984 Ventures and Tamarisc). We are a remote-first company.

Reggora is an equal opportunity employer that values diversity. We believe diverse teams build better companies and we strive to create a space where everyone feels at home. We do not discriminate based on race, color, national origin, religion, gender, sexual orientation, age, veteran status, disability status, or any other class protected by law. 

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