Project Manager at Nava PBC

  • Project Management
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

About Nava
Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.

As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

Position summary
As a Project Manager, you will lead project management on one of our state or federal programs. You will work closely with a cross-functional team of engineers, designers, and product managers to support our government partners objectives. You'll also work with the team to continually improve team operations and build close working relationships with a variety of people, including internal Nava colleagues, client stakeholders, and partner vendors.

In this role, you’ll think holistically and understand how the details of the project fit into the bigger picture and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally.

What you'll do

  • Work directly at the intersection of government and the Nava team to manage our sprint process, estimate our efforts, triage incidents, manage expectations, and communicate progress
  • Proactively build relationships with stakeholders and other contractorsUnderstand the team’s objectives, systems, and capabilities in order to make decisions about project priorities and to help resolve issues
  • Coordinate dependencies across teams to bring alignment to large ecosystems and create holistic success for everyone
  • Accurately report risks, successes, progress, and failures
  • Manage the team’s velocity and continually improve our processes for organizing ourselves and our work
  • Demonstrate a passion for learning, embrace change, and ask insightful questions particularly about business needs and software capabilities

Required skills

  • Must have at least 5 years of experience as a Project Manager with 2-3 years (minimum) direct experience with agile development practices
  • Bachelor's degree required
  • Experience with both the use and management of ticketing systems.
  • Jira and Confluence are our most commonly-used tools, but some projects use GitHub, Trello, and other industry-standard tools
  • Leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty, or scale.
  • Previously worked with product, design, and engineering teams as a cohesive unit and maintaining open lines of communication in a multi-disciplinary environment.
  • Previous experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery.
  • Scrum Master or Product Manager in a complex software development environment with multiple stakeholders

Desired skills

  • Project management in a government context (state or federal)
  • Experience working on iterative projects using prototypes, product pilots, and user research
  • Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders
  • Experience launching new production systems with high public visibility in a fast-changing regulatory environment
  • Experience working with development teams building custom software

Compensation range: $114,300-126,000 DOE

Other requirements
● Must have lived in the United States for at least three (3) of the past five (5) years.
● An active green card or citizenship is required.
● Candidates who are offered a job with Nava must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.
● Offer of hire is contingent upon completion of a background check that includes a criminal record history review.
● Applicants selected for this position may be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

Perks working with Nava
● Your well-being is important to us, so we offer highly competitive benefits for medical, dental, and vision
● 20 days of PTO accrued, 12 days paid federal holidays, 5 floating holidays, unlimited sick leave
● 16 weeks of fully paid parental leave and weekly meal deliveries during leave
● Sabbatical Leave
● 401k contributions match at 4% of your salary
● Flexible work arrangements
● $1,000 new home office set up budget, monthly phone allowance
● Monthly partial reimbursement for utilities (where applicable)
● $2,000 annual tuition and professional development budget
● Equity stock options
● Employee referral program
● Commuter Benefits
● Short and Long-Term Disability Insurance
● Life and Accidental Death Insurance
● Diverse, inclusive, highly collaborative, and vibrant culture fostering remote work!

You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Virginia, Washington.

*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.

Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025.

Please contact the recruiting team at if you would like to request reasonable accommodation during the application or interviewing process.

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States. 

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