POSTED Oct 26

Principal Product Solutions Architect at Transmit Security

  • Product
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

Transmit Security is an cross-channel identity and orchestration platform designed to simplify, accelerate, and reduce the cost of identity-related projects, such as authentication (password replacement), authorization, fraud prevention, and new account opening (identity verification).

This is a senior-level technical subject matter expert role that is involved in all stages of the customer’s development lifecycle. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a member of Transmit Securities Elite Field SWAT team you will handle Fortune 500 customers on what is possible with Transmit Security Products.

In this role, you will:

  • Collaborate with account executives to develop and execute territory and account strategies to maximize the Transmit Security opportunity in those accounts
  • Conduct research and discovery to understand a customers requirements and communicate the business value of solving technology problems using cloud technology
  • Partner with Swat team peers across geo s to hand off critical escalations and brainstorm solutions as needed.
  • Execute the delivery of POCs for customers that have more complex use cases, collaborating with other Transmit Security engineering teams as needed
  • Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
  • Prepare and deliver demos to showcase how the Transmit Security platform meets customer's business needs and use cases
  • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales
  • Provide “swat team" style support to deep customer questions by resolving problems of the most complex, technical nature. Ensure investigations remain on track with very aggressive schedules.
  • Be a technical subject matter expert for Transmit Security Customer Identity. This includes understanding how our authentication, authorization and user management products are built and exposed via our pre-built UIs, SDKs and APIs.
  • Work with product management and our CIAM specialists to validate use cases and create reference architectures.
  • Create high quality technical content such as demos, case studies, white papers, blog posts, and other assets.
  • Develop enablement and training materials for our sales engineering, customer success, and professional services teams.
  • Maintain an in-depth understanding of the CIAM technology landscape.
  • Work alongside other members of the product marketing and product management team to understand the identity challenges of the world’s largest organizations, and how Transmit Security Customer Identity helps solve those problems.
  • Provide “in deal” support to the sales and sales engineering teams to help solve customer problems with the broader Transmit Security solutions set.
  • Provide SME support for analyst briefs, ISV integrations, product betas, and launches.

Requirements:

  • 10+ years pre-sales engineering experience
  • A passion of helping customers, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
  • An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard
  • Experience with at least one standard network security protocol (eg. OAuth, OAuth2, SAML, LDAP)
  • An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
  • You are an elite communicator
  • Confident dispensing knowledge to a highly skilled and experienced audience.
  • Bachelor's degree preferred.

Transmit are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. 

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