Enterprise Project Manager (DACH/GAS) at 360dialog

  • Project Management
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

360dialog is a remote-tech company, with a small office in Berlin (Germany) that has been selected by WhatsApp as one of only a few partners worldwide to exclusively provide access to and develop solutions on top of WhatsApp Business API. We provide solutions for many major brands like IKEA, PepsiCo, Carrefour, KFC, Pizza Hut as well as over 10,000 customers worldwide. At 360dialog we believe communicating with businesses on WhatsApp will feel as normal as chatting with friends and family.

We’re looking for outstandingly bright and passionate professionals who want to learn and get better every day to join our team and pursue our vision.

Messaging is about instant communication and WhatsApp is the biggest messaging network with more than 2x10⁹ active users. This creates on the one hand interesting technological challenges on the other hand it allows us to learn and work with the latest and most interesting technologies available on the market.

The Opportunity

This role supports the Chief Product Manager for Marketing Automation in daily operations including taking responsibility in managing the business relationships with our (inter)national Enterprise customers.

Your role and responsibilities

  • Working with our existing and potential enterprise customers explaining them our Marketing Automation solutions and the WhatsApp Business API
  • Understand and translate the customer’s goals and match it with our existing solutions or defining custom solutions together with the team
  • Being in touch with tech team, product managers, sales managers and customer support to understand what are the features and topics driving our business
  • Being always updated about the official WhatsApp Business API documentation and product roadmap including all new features and functions WhatsApp is shipping especially via API
  • Continuously research and analyse tools, markets, users and roadmaps for and around our products and when necessary follow competitors
  • Rethink workflows, use cases and problems to ensure a seamless messaging experience for our partners and clients


Your profile - basic qualifications

  • Very good or native German
  • Experience with APIs, CRM or Marketing Automation solutions
  • Interest in learning about new technologies and concepts and about bringing them into production
  • Familiarity with Facebook and WhatsApp

Your profile - preferred/optional qualifications

  • Prior experience with Whatsapp Business API


What you get

Here’s an opportunity to shape a whole new industry in conversational messenger business. You’ll be joining a team of experienced entrepreneurs backed by reputed angel investors.

  • Working with top brands and bringing value to their customers with our solutions
  • Responsibility and space to participate actively with your ideas and experience
  • An innovative environment where you will work with some of the best tech-people on the planet
  • Daily opportunities to evolve yourself and get better every day
  • The full flexibility of choosing your location you work from. Either in our office locations in Berlin, Munich or wherever you like according to our all-remote culture.
  • A competitive salary package 

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