Project Implementation Manager | Arabic Preferred | Remote at 360dialog

  • Project Management
  • Fulltime
  • Anywhere (100% Remote) Only
Job Description

360dialog is the biggest WhatsApp Business API provider globally. 360dialog is a remote-tech company selected by Meta as one of only a few partners worldwide to exclusively provide access to and develop solutions on top of WhatsApp Business API. We provide solutions for many major brands like IKEA, Aldi, REWE, PepsiCo, Carrefour, KFC, Pizza Hut, and over 40,000 customers worldwide.

The Opportunity

This role reports to the EMEA Regional Lead in daily operations including taking responsibility in managing the business relationships with our (inter)national Enterprise customers.


Your profile

  • Very good or native Arabic preferred
  • Experience with APIs, CRM or Marketing Automation solutions
  • Interest in understanding new technologies and bringing them to life

Your role and responsibilities

  • Working with our existing and potential enterprise customers presenting our solutions and giving demonstrations
  • Understand and translate the customer’s goals and matching it with our existing solutions
  • Collaborate with tech, product managers, sales and customer support to bring the customer vision to life
  • Ensure key internal and external milestones are achieved through team collaboration and ticketing systems
  • Keep up to date with the official WhatsApp Business API documentation and feature set
  • Continuously analyse tools, markets, users and roadmaps for and around our products
  • Rethink workflows, use cases and problems to ensure a seamless messaging experience


With 360dialog, there is an opportunity to shape a whole new industry in conversational messenger business. You’ll be joining a team of experienced entrepreneurs.

  • Work on one of the most relevant messenger ecosystems in the world (WhatsApp)
  • Independent work with serious responsibility
  • Work with an innovative, rapidly developing product in high demand
  • A remote working company culture with flexible working hours 

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